Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,144 total


Verified June 30, 2021

very pleased with Trupanion

I file a monthly medicine claim on my dog and I never have any problems. very please with Trupanion insurance on my dog.

Insurer: Trupanion

By:

Useful
Verified June 30, 2021

Easy Process

The process of registering was very easy and there were several price ranges to choose from.

Insurer: Trupanion

By:

Useful
Verified June 30, 2021

Great Experience

Trupanion did a great job processing my claim and reimbursing me quickly. So glad I got pet insurance. Thank you!

Insurer: Trupanion

By:

Useful
Verified June 30, 2021

Because Trupaion gives us peace of mind for our pup.

Because Trupaion gives us peace of mind for our pup.

Insurer: Trupanion Canada

By:

Useful
June 29, 2021

One of the best decisions we made for our boys was Healhy Paws

We lost our Sarabelle to osteosarcoma in 2012, and the treatment costs were onerous. So, when we brought the littermate brothers Sammie and Elias, and our heeler hybrid Sitka Rose into our lives, we decided to purchase pet life insurance. We researched and decide on Healthy Pet. Part of the reason is that we can predict and plan in the costs of maintenance - the vaccines, physicals, etc. However, we can not whether our family members will have accidents, or catestrophic illnesses or health conditions and those costs are the ones that are financial killers. So we decided on Healthy Paws. It was a decision that we do not regret as our two boys, healthy most of their lives, have had structural and health conditions this past year. With the two of them together the costs have been a burden that Healthy Paws has relieved us of by their compassionate and prompt processing of the boys' vet claims. We feel fortunate to have Healthy Paws there for us.

Insurer: Healthy Paws

By: Lavenia

Useful
June 29, 2021

Unethical Business Practices

People should be aware of the way Embrace does business. Here is some context: My dog is 6ish- I got insurance for her about 4 years ago. She has no preexisting conditions, is not on any medication, and I have never filed a claim with Embrace. The premium for the first year of coverage was low (for my dog, it was $33 for the year). The second year it went up 30% to $43/month. The third year (2020) , it went up 95%. Yep, you read that right. My new premium was $85 a month- my reimbursement rate was 80% and my deductible was $750 with a max payout of $10k. The company sent out a letter claiming that they apologized for such a large increase in premiums, that they had their book of business reviewed by actuaries and needed to make adjustments. (I would be willing to bet that a lot of other people have received this letter... but at different times, not just 2020- some 2 year customers problably got theirs this year) I increased my deductible and lowered my reimbursement rate so I could afford the premium which I got down to $63 a month. This year, they have increased my premium again 24%, up to $78.30. I cannot make my deductible any higher, but I did lower my reimbursement rate, once again to get it back down to $62.00 a month. If I got to the Embrace website and request a quote as a new customer, I get a quote of $33 a month. The same rate I had as a first year customer... strange. The company blames everything but themselves when you complain about the premiums: the state you live in, how the Department Insurance doesn't set caps, etc. They know what they're doing is shady. I really hope people will stay away from Embrace. If this review deters just ONE person from buying a policy with them, I consider taking the time to write this, a win.

Insurer: Embrace

By: Jennifer

Useful
June 29, 2021

Great caring service and quick response to claims.

Healthy Paws has been a wonderful coverage for my two dogs. There prices are fair and they quickly respond to claims. They also reached out to see how my older dog was doing after his surgery.

Insurer: Healthy Paws

By: Frank

Useful
Verified June 29, 2021

So thankful we have Trupanion!

Stella was not herself for the last week or so, barely touching food which is very weird for her. So we brought her to the vet and they ran blood work, fecal tests, gave her an anti nausea and recommended some vet food for her. Needless to say the bill stacked up fast and soon we owed over $500. Doesn’t seem like much but for us it was. Thankfully we have trupanion pet insurance and they helped cover some of the bill. Even though it wasn’t all the of the bill every little bit helps and this made us paying off her visit that much easier. I honestly sleep so much better at night knowing that trupanion has our and stellas back!! Thanks guys!!! Xo

Insurer: Trupanion

By: Kala

Useful
June 29, 2021

Saved my dog and my bank account

My dog was diagnosed with Gallbladder Mucocele and had to go through surgery. The total cost of the diagnostics, surgery and recovery was ~$20k and we got the 90% reimbursement back for every claim in the process within a week. Knowing Healthy Paws got your pups (and bank) back is peace of mind.

Insurer: Healthy Paws

By: Denis

Useful
Verified June 29, 2021

Trupanion puts me at ease for Sadie

I liked that you responded to me quickley and itemized it for me. The one thing though is why are my premiums going up. It use to be in the 50s and now it is in the 70s. Please let me know. Is it because the dog is getting older?

Insurer: Trupanion

By:

Useful

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