Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,094 total


Verified February 13, 2021

Terrible - possible security breach

Raised my price 2 months ago and neglected to tell me until last week. Then today someone left me a voicemail saying my policy was going to be cancelled in two days for non-payment. I have paid Trupanion for 10 years (thousands of dollars!!) and am paid up to date. Confirmed with credit card as well. Called Trupanion and was told many people received the VM and it was all a mistake. Seriously? Trupanion is really dropping the ball and we will begin looking for a replacement.

Insurer: Trupanion

By: Rick

Useful
February 13, 2021

No hassle claim settlements.

No hassle claim settlements. Great value for money. Rapid customer service response.

Insurer: Trupanion

By:

Useful
February 13, 2021

I’m disappointed to learn that the policy rate is based on how I live.

I’m disappointed to learn that the policy rate is based on how I live. My dog received the same care at my previous address as she will at this address.... all the specialists.

Insurer: Trupanion

By:

Useful
February 13, 2021

Labrador Lover

Love Trupanion- claims process is easy and gives us peace of mind when our dogs go to vet or have a procedure

Insurer: Trupanion

By:

Useful
Verified February 12, 2021

Ten Years 5 Stars--And they still are getting better!

We insured our goldendoodle with Trupanion the day we got him--at 8 weeks old. Their coverage is amazing, premiums worth the price and customer service outstanding. Things have now evolved to the point where my vet can submit my claims online and I get paid directly into my bank account from Trupanion. Yesterday we brought him in at 2PM for blood work and urine tests. This morning I received notification that my claim was approved and fully processed--and I didn't have to do a thing! Trupanion works to achieve a 10% cost above claims payouts and if they do better you end up getting a reduced premium--which happened to us one year. How do you beat all that?!?!? I can't recommend them too highly--they're the best as far as I'm concerned.

Insurer: Trupanion

By: Bob

Useful
Verified February 12, 2021

MY SAVING GRACE

i PURCHASED THIS POLICY WHEN I RESCUED MY LABORDOR. i HAD LOST A DOG A FEW MONTHS BACK FROM UNEXPECTED ILLNESS..CANCER, SURGERY, ETC. i SPENT OVER $4000 AND SHE DIED IN MY ARMS ANYWAY. i MADE THE DECISION THEN --NEVER AGAIN. MY VET RECOMMENDED TRUPANION AND I INVESTIGATED THOUROUGHLY AND MADE THE DECISION. VERY EARLY INTO OUR LIFE TOGETHER RAVEN HAD AN INTESTINAL PROBLEM , WHICH WE TREATED RIGHT AWAY AND IT WAS THEN I DISCOVERED WHAT A GOOD DECISION I HAD MADE.NOTHING TO COMPARE WITH NOW. I ADMIT THERE WERE TIMES, WHEN THE PREMIUM WOULD GO UP ETC THAT I QUESTIONED IT BUT NOW THAT MY DOG IS CONSTANTLY UJNDER VET'S CARE WITH VERY EXPENSIVE MONTHLY MEDICATIONS KEEPING HER GOING I DON'T THINK I COULD MANAGE OTHERWISE., RAVEN IS ALMOST 12, HAS CUSHING/S DISEASE AND SEVERE OSTEOARTRITIS, ETC I CANNOT PRAISE TRUPANION ENOUGH FOR ALLOWING ME TO KEEP MY GIRL COMFORTABLE AND HAPPY FOR AS LONG AS POSSIBLE,'I HAVE RECOMMENDED THEM TO ANYONE WHO WILL LISTEN. I AM SO GRATEFUL.

Insurer: Trupanion

By: Sherry

Useful
February 12, 2021

Recommend to everyone

Love Healthy Pets! They’re coverage is amazing (you have to pay for all wellness visits which isn’t a bad thing, keeps you responsible for the well-being of your pet). I purchased the pet insurance after I rescued my dog and I was fortunate to not need until this year and it was the easiest and most stress free experience.

Insurer: Healthy Paws

By: Ashley

Useful
February 12, 2021

great help and knowledge

very helpful in setting us up with a policy for our dog.

Insurer: Trupanion

By:

Useful
February 12, 2021

Already saved me thousands in year one!

With the app set up it’s super easy to get reimbursed and I have peace of mind knowing I won’t be stuck with a large vet bill or have to choose care for my pet based on financial reasons and not his health

Insurer: Trupanion Canada

By:

Useful
February 12, 2021

Good price great service

Good price, great service

Insurer: Trupanion Canada

By:

Useful

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