Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


June 24, 2021

Best Choice Ever Made!

Best pet insurance company that I've come across. Easy to work with, easy process, the rules are clear. If it weren't for their service, my pup would've been paralyzed for life. Highly recommended.

Insurer: Healthy Paws

By: Tony

Useful
June 24, 2021

100% Recommend Healthy Paws!

I always tell new pet people that if they can afford it, get pet insurance as soon as possible. When we adopted our dog Luna in 2014, I researched all the major insurance companies. The main differences among the companies had to do with cost, the deductible (per condition versus annual), and the approval process. I decided on Healthy Paws because while new to us, our dog was an adult and formerly stray, so I didn't know what we'd face in the first year (injuries, various illnesses??), so an annual deductible made more sense to me, in case there were multiple different vet visits. While Healthy Paws doesn't offer a pre-approval, it's been super easy to file claims. If for a vet visit, their office can email the Healthy Paws claims department directly; if I'm picking up medication, I can submit a claim online. Healthy Paws has always reimbursed us very quickly (like 1-2 days) and has covered dozens of claims at this point for surgeries, medical tests, and prescription medications. I've never had a claim denied that I expected would be covered. Any time I've needed to call Healthy Paws to check in about a quote from my vet's office, or straighten out my paperwork (lately sometimes I've needed to make multiple claims per week and have mixed receipts, oops) -- the customer service representatives are SO nice, SO lovely to talk to, and are clearly animal lovers who are happy to help pet people out. Over the past year Luna has been really sick and it's been *such* a relief to know that Healthy Paws will cover the various tests our vet has proposed -- it makes taking care of a pet so much easier. It's definitely been a good financial decision for us to pay for insurance since 2014; the reimbursements have outweighed the cost as Luna has gotten older and had health issues. I would definitely recommend Healthy Paws to other pet people! Thank you so much!

Insurer: Healthy Paws

By: Alexandra

Useful
Verified June 24, 2021

there when you need it.

there when you need it. this is the second time we have had to use our insurance but it was a lifesaver. Instead of worrying about how we were going to pay for his treatment we could focus on on his treatment

Insurer: Trupanion

By:

Useful
Verified June 24, 2021

Great experience with my Trupanion ins

Received my ck for Amy you covered and am very satisfied I have been recommended your ins to my friends

Insurer: Trupanion

By:

Useful
Verified June 24, 2021

Trustworthy Pet Insurance!

Thanks for making the claims process smooth and as advertised! I strongly recommend Trupanion to all of my friends and colleagues and hope they do business with you, as you clearly have your heart in the right place!

Insurer: Trupanion

By:

Useful
Verified June 24, 2021

New Process

The payment process thru the animal hospital was fast and efficient and an example of a company trying to improve their product. Kudos

Insurer: Trupanion

By:

Useful
June 24, 2021

Not the value, I expected!

Your insurance has a very poor return on investment. And you’re raising your rates to further reduce the value to me.

Insurer: Trupanion

By:

Useful
June 24, 2021

Excellence in Customer Service

Always the same! Fair claims appraisals, reasonably priced premiums, excellent service, and immediate payment via direct deposit.

Insurer: Trupanion Canada

By:

Useful
June 24, 2021

It was fast easy and very affordable.

It was fast, easy and very affordable.

Insurer: Trupanion Canada

By:

Useful
June 24, 2021

Saved

Thank goodness we purchased insurance for our baby. We needed it, and they were there for us. Dogs are going to eat stuff they shouldn't and it costs a ton of $$$ nowadays to get it out. Let alone injuries and accidents that can happen. We all love our fur-babies, insurance is a no-brainer.

Insurer: Trupanion Canada

By:

Useful

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