Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,029 total
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I value Trupanion highly for fantastic value and service and have been a customer for 10 years.
I value Trupanion highly for fantastic value and service and have been a customer for 10 years.
Insurer: Trupanion
By:
Its on the expensive side otherwise it is great!
Its on the expensive side, otherwise it is great!
Insurer: Trupanion
By:
Not impressed with the fact that our premium increases simply because we now live in Nevada
Not impressed with the fact that our premium increases simply because we now live in Nevada
Insurer: Trupanion
By:
Trupanion has made it possible for us to give our dog (with multiple health issues) the best care possible without worrying about going into debt.
Trupanion has made it possible for us to give our dog (with multiple health issues) the best care possible without worrying about going into debt.
Insurer: Trupanion
By:
Because Trupanion gives me peace of mind without being exorbitantly expensive
Because Trupanion gives me peace of mind without being exorbitantly expensive
Insurer: Trupanion Canada
By:
DON'T buy Pets Best - they are the WORST
Do NOT buy Pets Best - they are the absolute worst insurance. First, they are taking TWO (2) MONTHS to process a single claim! How ridiculous is that? Next, they don't COVER ANYTHING ! So basically all you are paying for pet insurance and receiving NOTHING in return. NOTHING. I even paid extra for wellness - guess what? They didn't cover the wellness either ! Terrible corrupt dishonest company. Don't buy !
Insurer: Pets Best
By: Pam
Not happy with this insurance
Filing claims is very easy using the app, but getting reimbursed takes about a month and every time I get an email apologizing for the delay. I feel like I pay every month but I don’t meet the deductible with vet bills all the time. I feel like paying for wellness is not worth it, as the insurance only covers 3-4 vaccines a year, 1 fecal exam a year. Dogs get parasites more than once a year, and need more than 1 fecal exam. I’m very disappointed that claims take so long to be processed and customer service never answers the phone
Insurer: Pets Best
By: Juliana
Embrace is better
I got this insurance after I adopted my dog in 2016 but haven't had to use it until this year. I read it was awesome. I used Embrace for my other dogs but the reviews were so good for PB that I had to try it. I recently had two dogs sick at the same time, so I was able to gauge one insurance against the other (same thing - a virus). Pet's best took 3 times as long to process the claim, excluded some of the mediation AND also does a weird math that instead of having a deductible of $500, it's actually a deductible of $550 (why don't they just say this) ... the policy I bought says $500 deductible but it is a 90/10 policy so their motto is I am responsible for 10% of the deductible as well, so if I submit a $600 vet bill, instead of paying a $500 deductible and 10% ($10) of the $100 balance with Pets Best paying $90 of the entire bill (its 90% after deductible is paid), I have to pay the $500 deductible of which only 90% of the $500 deductible I paid is applied to the actual deductible ($450), so I have to pay 10% more of the vet bill to get the amount to $550. A new.fancy.freaken.math. I am irritated by such games. I am currently trying to get my dog to Embrace because they have never played games with us.
Insurer: Pets Best
By: Sheila
I'm so grateful we purchased this insurance when our dog was just a young pup.
I'm so grateful we purchased this insurance when our dog was just a young pup. He's been a wonderful dog, but has suffered from innumerable health problems--I can't imagine how we would have managed without the financial assistance provided through Trupanion insurance. I believe the company's system for assessing and approving claims is both fair and sympathetic toward pet owners.
Insurer: Trupanion Canada
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