Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,029 total
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Small Claims easy, Others not so much
We signed up in July ‘21 and paid for the premium level insurance and for the most part, it was a great service, quick and easy but those were just puppy shots. Once we actually had a real claim of any substance it took a long time to get a response. Not to mention, the claim process was much more difficult. For example, some items on your invoice just aren’t an option in the app drop down list and you’re left unsure as to what to do. We ended up just sending the whole invoice in instead of listing itemized services but that created a lengthy delay in reimbursement. Then we discover that only 3 vaccinations are covered in a given year…for a young puppy, who needs shots about every month for 3 months.. So we pay premium prices for what exactly?
Insurer: Lemonade
By: Tim
Good price, ease to claim
The price is very cheap and easy to claim.
Insurer: Lemonade
By: Jason
Easiest, Friendliest, all around Bestiest insurance for your pet!
I love Lemonade insurance. The price is inexpensive and the coverage is great! I can submit a claim through the app and it gets approved almost immediately! I get my money in two to three business days and then I’m set for the next year or so. On most of the coverage they also have no deductible options and I would highly suggest that. Even if you have to pay a little extra, very worth it. The customer service is friendly and personable. I have insurance for both of my pets through Lemonade.
Insurer: Lemonade
By: Nick
So easy! It's an insult to call it insurance.
I am against insurance. I signed up for Lemonade because their pricing was better than the rest and my experience so far has been great. The claim submission experience is easy and hassle-free. It was very clear what they would pay for and the app made it super fast. Took maybe 5 minutes to submit and I was reimbursed almost immediately. I am seriously thinking about moving as much insurance as I can to them based on what they do for pets.
Insurer: Lemonade
By: Jake
Lemonade Pet Insurance
As far as I could tell, the rates are competitive, you can choose the level of coverage you want, you can buy a wellness add on as well. I’ve only had it 4 months, used the wellness 3 times, claims paid promptly.
Insurer: Lemonade
By: Kathy
Insurance Price - Reimbursement ratio is not too good
I thought I had the best insurance available for the non-emergency stuff, but it covers fraction of vax costs and vet visits even if they are preventative. Otherwise, their tech works flawlessly, I got claims approved in like 7 seconds.
Insurer: Lemonade
By: Luka
Love, Love, Love!
When I signed up for pet insurance for my fur baby I was expecting high prices and a crappy policy with hardly any reimbursement following costly puppy immunizations . However, this company by far is the best pet insurance policy I have ever had. From the application process all the way to the claim process was so effortless, transparent, simple, and quick. Receiving my reimbursement for my claims were even quicker. The customer service so far has surpassed my expectations and I look forward to obtaining more products Lemonade Ins has to offer!!!! No complaints whatsoever!
Insurer: Lemonade
By: Shal
Best pet insurance out there
It's my first time having a pet with my husband so we are treating her like our baby since we don't have kids. Knowing that we have an insurance for her gives us a peace of mind. We did our research and the one that conviene us was Lemonade. So far it's been a great experience, very fast and easy to use with the App. They communicate very well via email. So no complaints here. We are looking forward to add a future pet to this insurance.
Insurer: Lemonade
By: Andrea
Awesome company and product!
This product is very easy to use and is very convenient. I don’t have to pull paperwork and mail it in - it’s all online. Pricing is fair and the online interactions are well done.
Insurer: Lemonade
By: Chuck
Easy and affordable!
I have had pet insurance through lemonade for almost a year. It has been a great experience of thus far. I have had multiple claims and each of them have been super easy. Customer service is wonderful it's also easy to get in contact with someone if you have questions and once your claim is approved your money automatically gets wired to your account within a few days. I highly recommend this pet insurance as it is one of the most affordable in the markets (I researched A LOT!) with excellent coverage!
Insurer: Lemonade
By: Crystal