Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,030 total


June 04, 2022

Worst Pet Insurance Ever!

Had I done the research before purchasing Trupanion for my pet, I would never have picked them. They were referred by my Vet and I listened to them like an idiot! We had the insurance for several months with several trips to the vet, and Trupanion DID NOT cover sh!t! They barely added any of our cost to the deductible! Take the time and pay attention to how the deductible works (not in your favor). High monthly premiums paid to zero benefits for us! There are better pet insurance companies out there. Take the time to find the one that fits your needs.

Insurer: Trupanion

By: Robert

Useful
Verified June 04, 2022

Peace of Mind for my kitten's health!

Easy to sign up. Very knowledgeable representative. Peace of ming for my new kitty's health!

Insurer: Trupanion Canada

By: Sue

Useful
Verified June 04, 2022

Some less-than-flattering remarks. j.a.

In general, my complaints are small, but significant. For its costly coverage, which has increased several times in the past 10 years, Trupanion has an inordinate number of "qualifications." I do appreciate their response to a recent claim for one of my two Maine Coon cats, but I have heard nothing about a similar claim for the other cat. I do understand that insurance is a perverse gamble. We pay for policies that we really don't want to "invoke." However, far too many invocations are rejected.

Insurer: Trupanion Canada

By: Jill

Useful
Verified June 04, 2022

Friendly knowledgeable staff and affordable prices.

Friendly, knowledgeable staff and affordable prices.

Insurer: Trupanion

By: DeMadeline

Useful
Verified June 04, 2022

I miss understood the deductible.

I miss understood the deductible. I thought it was $250 per year not each event. Of all the money I spent on illnesses and incidents I didn’t receive a penny back.

Insurer: Trupanion

By: Diann

Useful
Verified June 04, 2022

Simple sign up

It was easy. Your offer of choice of deductible makes it affordable. Thank you

Insurer: Trupanion

By: Andrea

Useful
Verified June 04, 2022

Vet recommended pet Insurance.

Just set up account, was easy and I like the fact I could set my own deductible amount, Trupanion came highly recommended by my vet.

Insurer: Trupanion

By: Eric

Useful
Verified June 04, 2022

Insurance, Best decision ever!

Once I submitted my claim, it was the fastest turn around time ever. Trupanion responded immediately of course but then after telling me that they had approved my claim the money was in my bank account within 24 hours. I was very impressed. I have had insurance on my animals since I adopted them so now 10 years I've been with Trupanion and I will never not have insurance on my babies. It was the smartest investment I have ever made for having animals. I never worry about having to make difficult decisions when it comes to my dogs medical needs. Trupanion has been there for thousands of dollars in difficult decisions which made them easy.

Insurer: Trupanion

By: Virginia

Useful
Verified June 04, 2022

They pay me in a timely fashion but I feel like a lot of money and I would like to be reimbursed more there’s a lot of things that you don’t pay for

They pay me in a timely fashion but I feel like a lot of money and I would like to be reimbursed more there’s a lot of things that you don’t pay for

Insurer: Trupanion

By: Susan

Useful
Verified June 04, 2022

Fast claim refund

Very fast claim refund.

Insurer: Trupanion

By: Patrick

Useful

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