Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,413 total
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Easy enrollment
Ease of enrollment and the price
Insurer: Trupanion Canada
By: Robert
First time claim!
I was disappointed with what little percentage our insurance covered on these claims given we pay over $50 a month.
Insurer: Trupanion Canada
By: Brian
Nothing Much Covered!!!
I suppose the have 90% coverage for the policy I have. Yet, I have not gotten that with the claims I have filed. You claim you donât cover exams, which is crazy because the pet has to be examine to determine what is wrong with it when there are issues. That should be the main thing covered! Then you do not cover vaccinations, which is ridiculous! You just do not cover much of anything. I will be searching for new insurance for my pet! I pay you all too much monthly for you not to cover much of anything. Ridiculous!
Insurer: Trupanion
By: LaToya
Coverage Good/Premiums Raised Too Often
Communication is scarce at best. I had a claim for Rx food and when I returned to the vet to get more, I was informed that the claim was denied. According to my contract there is a time period where Rx food is covered. You also claim that you do not raise a premium more than 1 time in any given year but that's not so either. From Nov.2021 to Nov. 2022 my premiums were raised 4 times...2 times per cat I suspect. On Nov. 18,2022 you announced Savannah's insurance would increase to $48,40 and now in May of 2023 you are raising it again but to $70. You are raising 2x/per year and now, not 5-10%... $48 to $70 is very significant...This is not what you claim in your literature. What will it be in November '23? $100/month? At $70/month it now becomes something to think about dropping.
Insurer: Trupanion
By: Kathleen
Trupanion Pet Insurance
Love Trupanion. Great Pet Insurance. Pays You Back Fast!
Insurer: Trupanion
By: Tania
Great
Fast easy and cost effective
Insurer: Trupanion Canada
By: Amy
Trupanion for Maine Coon is a must
It's well worth it for a Maine Coon cat
Insurer: Trupanion Canada
By: Kathy
REGISTRATION FEE'S
The only thing I disagree with, is the registration fee, customers' are already paying enough, to protect their pets. I have adopted another precious fur baby and I'm looking into other options for him.
Insurer: Trupanion Canada
By: Michael
10% less coverage now. Not Happy.
Claims are taking longer to process, even for repeat treatment for ongoing conditions. All of a sudden after over 13 years covering the same dog there is a 10% co-insurance deduction so now my policy covers 80% of the bill instead of 90%. I'm not happy about this.
Insurer: Trupanion
By: Eric
Major slowdown in claims reimbursements
For some reason the claims are showing up more than a week after being submitted lately and it has been difficult to tell if it has even been received because the notifications aren't always sent out. For most of April I couldn't see any claims through the app, and then our premium just increased by $20 a month, while we're waiting much longer to be reimbursed. It has been great until this past month.
Insurer: Trupanion
By: Jennifer