Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


Verified December 30, 2021

Expensive and although my dog is 9 I have hardly used it.

Expensive and although my dog is 9, I have hardly used it. It would be better to put money in separate account for vet bills.

Insurer: Trupanion Canada

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Useful
Verified December 30, 2021

I always recommend Trupanion to friends.

I always recommend Trupanion to friends. I don't know how I would be able to manage Dodger's medical issues without the help of Trupanion. I also feel secure that I would be able to meet his medical needs should something unforeseeable happen.

Insurer: Trupanion Canada

By:

Useful
Verified December 30, 2021

I choose 9 because no one or no business is perfect. She was definitely a high 9.

I choose 9 because no one or no business is perfect. She was definitely a high 9.

Insurer: Trupanion Canada

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Useful
Verified December 30, 2021

Customer service and coverage.

Customer service and coverage. Although pricy, the Superior customer service reps and the amazing relationship with Vets in my city make this the best insurance.

Insurer: Trupanion

By:

Useful
Verified December 30, 2021

I really like your service and if anything "big" comes up someday (heaven forbid) things will probably work out.

I really like your service, and if anything "big" comes up someday (heaven forbid), things will probably work out. My beef with you guys is not covering a previous condition. I discovered you guys on the day my cat needed his first ear cleaning with me as owner. So, I signed up with you after that appt. Now, I mean, what was I supposed to do - refuse getting my cat's ears cleaned, go home, and sign up with you first? Kind of stupid don't you think? So, once a quarter, I have to pay $125 out of pocket because you won't cover it. And, I live SS check to SS check. That means, a week of no food for me. Pretty sad on your side.

Insurer: Trupanion

By:

Useful
Verified December 30, 2021

It took over two months to process two claims (because my vet wouldn't send Trupanion the veterinarian's examination notes) only for me to find out that Trupanion doesn't cover examination fees.

It took over two months to process two claims (because my vet wouldn't send Trupanion the veterinarian's examination notes), only for me to find out that Trupanion doesn't cover examination fees. It's ridiculous for me at this point to pay over $60 a month for Trupanion to hardly cover any of the general veterinary costs. I understand that it's to have a piece of mind if something terrible were to happen to my dog, but he is elderly and has some regular and consistent issues that can't/won't be covered by my plan because of the rules Trupanion has set in place. I really wish I had known about Trupanion earlier because then maybe I would be able to actually get money back (or at least more put towards the deductible) instead of Trupanion cherry-picking what they're actually covering. Very frustrating and unfortunate.

Insurer: Trupanion

By:

Useful
Verified December 30, 2021

Nothing submitted has been covered and we got blasted by the 30 day grace period that we weren't really paying attention too when we took our new puppy to the vet because of itchy paws.

Nothing submitted has been covered and we got blasted by the 30 day grace period that we weren't really paying attention too when we took our new puppy to the vet because of itchy paws. Only to come to find out that had we waited 2 more days, which we would have, then he would have allergy coverage for life. And now, he can never have an allergy claim submitted. We are thinking about cancelling the policy.

Insurer: Trupanion

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Useful
Verified December 30, 2021

Said preexisting it was not last surgery he had I had to pay deductible twice which you explained and I still don’t agree with??

Said preexisting, it was not, last surgery he had ,I had to pay deductible twice, which you explained and I still don’t agree with??

Insurer: Trupanion

By:

Useful
Verified December 30, 2021

The amount of money you charge is absolutely insane.

The amount of money you charge is absolutely insane. I pay just as much for my 2 dogs as I do for my whole families health insurance. And I’ve n never once submitted a claim. Insanity. I’d be better off putting the money I put into this insurance into an envelope God forbid there’s an issue. Very disappointed.

Insurer: Trupanion

By:

Useful
Verified December 30, 2021

Trupanion has great prices to fit any budget!

Trupanion has great prices to fit any budget! They also can pay directly to the vet. The customer service is friendly and knowledgeable. The best pet insurance I have come across!

Insurer: Trupanion

By:

Useful

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