Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,029 total
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Expensive and although my dog is 9 I have hardly used it.
Expensive and although my dog is 9, I have hardly used it. It would be better to put money in separate account for vet bills.
Insurer: Trupanion Canada
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I always recommend Trupanion to friends.
I always recommend Trupanion to friends. I don't know how I would be able to manage Dodger's medical issues without the help of Trupanion. I also feel secure that I would be able to meet his medical needs should something unforeseeable happen.
Insurer: Trupanion Canada
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I choose 9 because no one or no business is perfect. She was definitely a high 9.
I choose 9 because no one or no business is perfect. She was definitely a high 9.
Insurer: Trupanion Canada
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Customer service and coverage.
Customer service and coverage. Although pricy, the Superior customer service reps and the amazing relationship with Vets in my city make this the best insurance.
Insurer: Trupanion
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I really like your service and if anything "big" comes up someday (heaven forbid) things will probably work out.
I really like your service, and if anything "big" comes up someday (heaven forbid), things will probably work out. My beef with you guys is not covering a previous condition. I discovered you guys on the day my cat needed his first ear cleaning with me as owner. So, I signed up with you after that appt. Now, I mean, what was I supposed to do - refuse getting my cat's ears cleaned, go home, and sign up with you first? Kind of stupid don't you think? So, once a quarter, I have to pay $125 out of pocket because you won't cover it. And, I live SS check to SS check. That means, a week of no food for me. Pretty sad on your side.
Insurer: Trupanion
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It took over two months to process two claims (because my vet wouldn't send Trupanion the veterinarian's examination notes) only for me to find out that Trupanion doesn't cover examination fees.
It took over two months to process two claims (because my vet wouldn't send Trupanion the veterinarian's examination notes), only for me to find out that Trupanion doesn't cover examination fees. It's ridiculous for me at this point to pay over $60 a month for Trupanion to hardly cover any of the general veterinary costs. I understand that it's to have a piece of mind if something terrible were to happen to my dog, but he is elderly and has some regular and consistent issues that can't/won't be covered by my plan because of the rules Trupanion has set in place. I really wish I had known about Trupanion earlier because then maybe I would be able to actually get money back (or at least more put towards the deductible) instead of Trupanion cherry-picking what they're actually covering. Very frustrating and unfortunate.
Insurer: Trupanion
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Nothing submitted has been covered and we got blasted by the 30 day grace period that we weren't really paying attention too when we took our new puppy to the vet because of itchy paws.
Nothing submitted has been covered and we got blasted by the 30 day grace period that we weren't really paying attention too when we took our new puppy to the vet because of itchy paws. Only to come to find out that had we waited 2 more days, which we would have, then he would have allergy coverage for life. And now, he can never have an allergy claim submitted. We are thinking about cancelling the policy.
Insurer: Trupanion
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Said preexisting it was not last surgery he had I had to pay deductible twice which you explained and I still don’t agree with??
Said preexisting, it was not, last surgery he had ,I had to pay deductible twice, which you explained and I still don’t agree with??
Insurer: Trupanion
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The amount of money you charge is absolutely insane.
The amount of money you charge is absolutely insane. I pay just as much for my 2 dogs as I do for my whole families health insurance. And I’ve n never once submitted a claim. Insanity. I’d be better off putting the money I put into this insurance into an envelope God forbid there’s an issue. Very disappointed.
Insurer: Trupanion
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