Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,029 total
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Great friendly service.
Great, friendly service. Reasonable rates. Great coverage. Without Trupanion, our dog, Storm, would not still be with us. What more can I say?
Insurer: Trupanion Canada
By:
Drew provided exceptional customer service including calling ME back to discuss coverage options.
Drew provided exceptional customer service including calling ME back to discuss coverage options.
Insurer: Trupanion
By:
This company just steals money
This company just steals money
Insurer: Trupanion
By:
Fair & Fast
Healthy Paws is one of the best choices I've made concerning my pet. As an insurance professional, I especially appreciate being able to reach an associate in the United States, the clear terms and limitations within the policy, and the fast and efficient reimbursements. The associates are kind, honest, and always incredibly helpful.
Insurer: Healthy Paws
By: Samantha
Trupanion is a lifesaver!
Trupanion pays 90% of your medical cost for each illness or injury after you meet you deductible fir the LIFE of your pet! so many people I meet don’t realize that you don’t have to meet the deductible each year but ONLY once per illness/injury! Our big boy Nanuk suffers from allergies and his Apaquel is around $167 per month but Trupanion now pays 90% of that EVERY month. Nanuk also just had TPLO surgery which is around $5,000. I knew it would all be okay though because all I had to do was meet my deductible. This is the insurance you get and pay a little each month and hope you never have to use it. It’s your safety net. But if something major happens - TRUPANION is there! We are retired and on a fixed income. What a blessing Trupanion has been to us. Don’t delay- get TRUPANION today! PS… filing a claim is so so easy!
Insurer: Trupanion
By: Pam
Pushy Initial Customer Service
My initial call to activate my 30 day free insurance from my breeder was not as easy as the enrollment call at the end of the trial. The CSR was frustrated, after being a bit pushy, that I wasn't ready to fully enroll (I didn't even have my dog yet!), and he insisted that my dogs breed wasn't in the system, so he quoted me based on the wrong breed. When we actually enrolled in a plan, the new CSR corrected our breed easily, and our quotes were actually much cheaper.
Insurer: Trupanion
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So happy to have this insurance
So happy to have this insurance
Insurer: Trupanion
By:
Incredible customer service
I was expecting the normal Insurance Claim run around Not here, one email and Trupanion came through for us Best investment we have made in our 2 little boys Thank you Trupanion
Insurer: Trupanion
By: Bob
Best decision in pet ownership
We bought this policy over 10 years ago when our Toby was just a pup. We continued to pay premiums with no claims in those 10 years, we had a healthy pup. While I started to second guess our need for the insurance those thought were put to rest last year 2020 was terrible and one of the worst things was, a car hit our toby. Well over 11 THOUSAND dollars in emergency vet bills later, we only paid 2 thousand dollars. We were sold on the policy, but recent events completely sold us on the company. This past 2 months we spent another 3 thousand dollars on dental work. We found out that emergency vet never x-rayed Toby's face after direct impact with the car's tire. On a routine check up, his regular vet discovered broken teeth below the gumline that needed extractions, a result of his accident that wasn't initially discovered. The extractions led to complications and colitis in Toby. Mind you this is OVER A YEAR after the initial accident. Well I'm am pleased to say this company was so stand up about everything. After submitting a little documentation, they rolled it into the initial claim, and did not charge us another deductible. 90% of another 3K bill was covered. Not only is the company stand up, but EVERY SINGLE AGENT we've spoken to, was nothing less than kind, compassionate, responsive, and competent. We couldn't be happier with Trupanion. It's the peace of mind , and financial security every pet owner needs!!!
Insurer: Trupanion
By: Naomi