Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


Verified January 08, 2022

My shin tzu has been into the vet on many occasions and this insurance hasn't helped with any of the cost many has been for the same thing

My shin tzu has been into the vet on many occasions and this insurance hasn't helped with any of the cost many has been for the same thing

Insurer: Trupanion Canada

By:

Useful
Verified January 08, 2022

Trupanion allowed us to concentrate on our pets health without financial worry.

Trupanion allowed us to concentrate on our pets health without financial worry. The animal hospital worked seamlessly with trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified January 08, 2022

We bought this policy over 10 years ago when our Toby was just a pup.

We bought this policy over 10 years ago when our Toby was just a pup. We continued to pay premiums with no claims in those 10 years, we had a healthy pup. While I started to second guess our need for the insurance those thought were put to rest last year 2020 was terrible and one of the worst things was, a car hit our toby. Well over 11 THOUSAND dollars in emergency vet bills later, we only paid 2 thousand dollars. We were sold on the policy, but recent events completely sold us on the company. This past 2 months we spent another 3 thousand dollars on dental work. We found out that emergency vet never x-rayed Toby's face after direct impact with the car's tire. On a routine check up, his regular vet discovered broken teeth below the gumline that needed extractions, a result of his accident that wasn't initially discovered. The extractions led to complications and colitis in Toby. Mind you this is OVER A YEAR after the initial accident. Well I'm am pleased to say this company was so stand up about everything. After submitting a little documentation, they rolled it into the initial claim, and did not charge us another deductible. 90% of another 3K bill was covered. Not only is the company stand up, but EVERY SINGLE AGENT we've spoken to, was nothing less than kind, compassionate, responsive, and competent. We couldn't be happier with Trupanion. It's the peace of mind , and financial security every pet owner needs!!!

Insurer: Trupanion

By:

Useful
Verified January 07, 2022

Not sure frustrated about my fees going up

Not sure frustrated about my fees going up

Insurer: Trupanion Canada

By:

Useful
Verified January 07, 2022

I absolutely love this company and the business model behind the great work you all do and the help you give us pet owners.

I absolutely love this company and the business model behind the great work you all do and the help you give us pet owners. We are at a loss for words with the insurance you provide us in the most desperate cases with our little friends!!! I will always recommend Trupanion 4-ever and we are very thankful from top to bottom with the care and professionalism at Trupanion. I highly recommend this product for any pet owner because we just never know what can happen any day! Thanks Trupanion!!

Insurer: Trupanion

By:

Useful
Verified January 07, 2022

Best Customer Service Ever!

Diane was absolutely fantastic! She answered all of my questions and helped me find the best and most affordable policy to fit my needs. I hope you will recognize her for her fantastic customer service skills and knowledge.

Insurer: Trupanion

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Useful
Verified January 07, 2022

Quick and easy enrollment

Great website, professional well informed service at enrollment, best policy for my pet¡¦s needs.

Insurer: Trupanion

By:

Useful
Verified January 07, 2022

I am happy with most of the claims.

I am happy with most of the claims. I would have been a little happier if that could be included like it is with my FIGO premium with another cat. My daughter was actually looking for insurance recently for her son's dog and I gave her Trupanion and Figo and they decided to go with the other just because it also had vet options and was about $10 less per month and some options included were as it would be extra with Trupanion.

Insurer: Trupanion

By:

Useful
Verified January 07, 2022

I have already recommended Trupanion to my friends and described how easy the process was to get reimbursed for a sizable vet bill.

I have already recommended Trupanion to my friends and described how easy the process was to get reimbursed for a sizable vet bill. I only wish our people health insurance could be so easy.

Insurer: Trupanion

By:

Useful
Verified January 07, 2022

I like Trupanion and feel the company does a good job.

I like Trupanion and feel the company does a good job. I had no idea how the deductible worked and I have been with you guys 12 years. I should have asked long ago. Otherwise I would have given the company a 10.

Insurer: Trupanion

By:

Useful

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