Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


Verified January 11, 2022

Was great, now not so much!

We immediately got pet insurance in 2011 when we adopted our doggy. It was reasonably priced and we had the 90% reimbursement and $100 deductible. Everything had been great until about 2 years ago when we started getting quite large increases on our monthly payment. I just received an email with the annual policy amount and it is increasing from $179 to $668. This is apparently because of a change in the insuring company and an expiry of Californian increase protections. This is essentially a cancellation of our policy and we will have to change companies and lose any protections of her pre-existing conditions.

Insurer: Healthy Paws

By: LOUISE

Useful
Verified January 11, 2022

Friendly & Efficiently Phone Enrollment

I been wanting to settle on an Insurance for my kitten, recommended by my Vet. just didn't have time to sit down to interactive with ur emails....Finally the one with the subject line "Last Day..." spurred me to open the email Was glad for the toll number to call. Was glad for the immediate friendly youthful voice who answered,. The enrollment was swift & efficient, unlike what I had thought a lengthy ordeal. I was pleasantly aurprised!!!

Insurer: Trupanion Canada

By:

Useful
Verified January 11, 2022

Been with this company for years always was fair to my family

Been with this company for years always was fair to my family

Insurer: Trupanion

By:

Useful
Verified January 11, 2022

Bit more expensive but good overall

Bit more expensive, but good overall

Insurer: Trupanion

By:

Useful
Verified January 11, 2022

Claim process was so fast!

Claim process was so fast! I am so happy I got pet insurance, so helpful to my budget. Thank you for making the process so much easier than I anticipated!

Insurer: Trupanion

By:

Useful
Verified January 11, 2022

Prompt and efficient review of Billings and reimbursement.

Prompt and efficient review of Billings and reimbursement. Only drawback is that insurance when you have 2 dogs it¡¦s a little expensive.

Insurer: Trupanion

By:

Useful
Verified January 11, 2022

Great customer service!

The guy who helped me sign up was very knowledgeable and nice. I enjoyed working with him to find the right plan for my new puppy

Insurer: Trupanion

By:

Useful
Verified January 10, 2022

quick and easy process and reply.

quick and easy process and reply. Very disappointed that the policy is structured that exam fees are not covered and the balance is written off under the deductible. Thank goodness my dog is healthy and we have had minimal claims, but what good is the insurance if when needed it isn't applicable

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

The premiums keep going up and less is covered!

The premiums keep going up and less is covered!

Insurer: Trupanion Canada

By:

Useful
Verified January 10, 2022

Very good coverage and very good response time/information from everyone I have talked to.

Very good coverage, and very good response time/information from everyone I have talked to. Rated 7 because I am a student and insurance policy prices can be hard to manage when on a student budget. It would be really great if there were a student plan where the deductible rate would be able to be moved more freely (rather than solely up).

Insurer: Trupanion Canada

By:

Useful

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