Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,413 total


Verified May 29, 2023

Because you raised my fees by $100 after one claim on my 1 year old dog.

Because you raised my fees by $100 after one claim on my 1 year old dog. I’m sorry but that’s not ok. I’m going to look elsewhere.

Insurer: Trupanion Canada

By: Christie

Useful
Verified May 29, 2023

My cat deserves the best!

Very light registration, very good service and cheaper prices

Insurer: Trupanion Canada

By: Serhii

Useful
Verified May 29, 2023

Really good company.

I have recommended trupanion many times to my friends. It's not a hard sell.

Insurer: Trupanion

By: Elizabeth

Useful
Verified May 29, 2023

I love the simplicity of this plan.

I love the simplicity of this plan. I know exactly what I’m paying and I know exactly what I’m getting, except for one thing: the “standard plan” includes acupuncture and other non-standard procedures. I wish they had told me so I could have saved the money from that add-on! I would have given a 10 if they informed me of this!

Insurer: Trupanion

By: Lluvia

Useful
Verified May 28, 2023

Dissatisfied

Good afternoon, my husband and I have been paying for this insurance for almost a year (we contracted the most expensive rate) so we don't have to worry about money if something happens to our cat one day. This has been a surprise for us, because after paying a very expensive insurance fee for almost a year, of this bill of $600 you only cover $158. We are very disappointed, and we feel a little ripped off. For all these reasons, we request that you immediately unsubscribe us from the insurance, both for Lole and for Jazz.

Insurer: Trupanion

By: Carmen

Useful
May 28, 2023

NEVER do business with these people!

It began when they started denying reimbursement for claims that were clearly covered by my policy. But now it’s worse: they sent me a $260 check that bounced! Citibank is charging me penalty for depositing a check that was unpaid!!! These people are thieves!

Insurer: Pets Best

By: Leonardo

Useful
Verified May 28, 2023

Will always recommend Trupanion

When bringing our new puppy home and signing up for pet insurance could never have imagined having to use it. Sadly, our boy ended up with multiple health issues both genetic and accidental. We will forever be grateful that because of trupanion he was able to have the very best in veterinary care without ever having to say “we can’t afford that”. I will always tell Loki’s story and how Trupanion allowed him to always have the gold standard in care. Thank you

Insurer: Trupanion Canada

By: Denise

Useful
Verified May 27, 2023

Claims provess is smooth and quick

Out of all the insurance companies that I checked out, Furkin had a plan that was effective for my 2 Golden Retrievers. Going through their claims process was smooth and quick. Definitely recommend for anyone looking to purchase insurance.

Insurer: Furkin

By: Glen

Useful
Verified May 27, 2023

First pet insurance purchased

The pricing, coverage and deductible options seem to be fair.

Insurer: Trupanion Canada

By: Tanya

Useful
Verified May 27, 2023

Satisfied customer.

Trupanion has always been very good to me. I’ve always had good experiences with claims, with money being deposited into my bank account very quickly. Submitting claims with the app is extremely easy. I also love the fact that my vet can bill Trupanion directly. When I’ve needed to call for support, the people I’ve spoken to have been kind, friendly, and helpful, always asking after my dog and sometimes even telling me to give her a hug for them. The only reason my rating is an 8 instead of a 10 is because it is quite costly. I understand why, but most of my family and friends wouldn’t be able to afford Trupanion, or any other insurance company, unfortunately.

Insurer: Trupanion Canada

By: VIVIEN

Useful

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