Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Getting ripped off and not happy
I have two dogs that are approximately 10 years old. Up until now they're premiums were about $10 apart. But I guess because I file a lot of claims on one of my dogs even though I've never reached the $5,000 maximum payout Pet's best decided that they would just practically double my premium without providing me an adequate explanation and you can't get anybody on the phone to explain it either. I think they're trying to make up for the fact that I do have claims paid even though they never exceed $2,000 for the year. so now my policy went from 1000 a year to 1800 a year. Meanwhile my male dog similar in age and hardly any claims, his premium stays the same. I think they're trying to get money back from claims that they paid and they're not providing and explanation. I'm considering following a complaint to the attorney general for unfair business practice.
Insurer: Pets Best
By: Edward
Fetch by the Dodo
I have had the Fetch insurance on my German Shepherd Dog since he was 3 months old Insurance is expensive but is well worth having My dog had surgery and ended up with an infection and Fetch paid a considerable amount of the bill which was $2,000.00.
Insurer: Fetch
By: Lu-Ann
It's paid for itself!
Healthy Paws is a great insurer for both my rescued greyhounds that were racer's in Tijuana, MX. I've insure them since their adoptions. Overall the price is reasonable and does increase with the age of the pet, not the number of claims. My male has developed 2 autoimmune diseases and sees a Dermatologist and an Internist. He's also had a dog attack along with other mishaps requiring emergency care and surgeries. Overall the claim process is a snap and I'm reimbursed direct deposit in 1 - 2 days. I couldn't be happier!
Insurer: Healthy Paws
By: Cecilia
Payment of Claims
I have full coverage on my cat which includes preventative. I have been disapppointed in the reimbursement. She has had teeth removed two times that were infected and they said this is pre existing condition. Therefore, only a portion of her bill was reimbursed. Out of $1200 for the last extraction done, I was only reimbursed $235. Since I have full coverage on my cat I don't understand how an infected tooth is pre existing. I really can't change insurance companies at this point because she is now 7 years old. I signed her up as a kitten so it would be more expensive if I changed.
Insurer: ASPCA
By: Carole
Highly recommend Healthy Paws Pet Insurance
I would highly recommend Healthy Paws pet insurance for every pet owner. Healthy Paws have saved me so much money over the past 5 and a half years. I have three cats that have had numerous claims over this period of time. First of all I highly suggest getting pet insurance the same day you bring a pet into your home. Healthy Paws is very responsive and very quick to reimburse directly into your bank account. They make it so easy to submit a claim and the explanation of benefits are very understandable. Again I highly recommend healthy paws pet insurance. Thank you Healthy Paws.
Insurer: Healthy Paws
By: Tammy
Skip it. Not worth the $$
As my dogs were aging, I got the insurance, trying to be financially responsible. One of the worst financial decisions I've made. I've spent over $6k for two dogs in 3 years; the premiums increase each year. AND they denied the ONE claim I submitted, for my dog's euthanasia. It's a scam.
Insurer: Pets Best
By: Lisa
Pets Best Continues to Impress
Pet's Best continues to impress. After just submitting claims for bladder stones surgery and follow up, we found that our pup had a mass on his thyroid which needed to be removed. Pets Best covered the consult, the surgery and post-op follow-up all per the policy. The premiums continue to go up as the dog ages, but I believe that they have been worth it. As this is our first dog, I wasn't even sure about buying pet insurance and many people told me it was not needed, but every Vet I've been to has told us what a smart decision it was, and Pets Best continues to prove them right. We may need to have follow up cancer treatment for our dog, and having Pets Best really does help to make decisions about our dog's care easier. Thank you Pets Best.
Insurer: Pets Best
By: Vincent
Best in Class
Can’t see how anyone can complain about their coverage, price or customer service. My experience has been fantastic. 5 STARS
Insurer: MetLife
By: Juan
Please stay away from Pets Best I insurance
Pet’s worst insurance. You pay Les for policy but you had nothing in return. They find way to reject your claim. Please don’t waist your time and money- stay away from this insurance company.
Insurer: Pets Best
By: Roman
The name of this Insurance Co should be PetsWorst
They denied my claim because they said my pet was injured before the 6 mos wait period. They based this on some commentary in the medical record that stated my dog was injured with horseplay on 12/24. I never even presented to the ER vet until 1/2 and my dog was alone with me out of state as I was visiting my daughter while she was giving birth to my GS and we were staying at an Airbnb. There was no other dog present and we had traveled to the place on 12/22. So, something was put in the medical record by mistake evidently. They make you go through a 90 day appeal process and I have to get records revised. This should not be the case. I presented with dog on 1/2 and got surgery on 1/3. Heresay and commentary by whomever in a medial record should not be basis to deny a claim. If the dog was injured on 12/24, then I would have presented on 12/24. I do not recommend this insurance and I'm sorry I wasted my money on it.
Insurer: Pets Best
By: Donna