Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Peace of Mind
I have had Pets Best for over 4 years. I never had pet insurance but got it when I got my greyhound. I initially picked Pets Best as they were partnered with Care Credit. She is very healthy and I have thankfully not had any issues with her health which makes me question the expense of pet insurance. However, I adopted a senior greyhound, who was re homed to me. I got a Pets Best policy on her and although it is very expensive due to her age, it has been a godsend. She was attacked and spent several days in the emergency vet to the tune of thousands of dollars. It was such a relief to have Pets Best reimburse the majority of the cost. As a former professional athlete, she benefits from acupuncture and laser therapy, Pets Best covers the majority of those costs. I am able to choose what coverage is right for each dog and when the Pets Best representatives have been very helpful in choosing coverage and giving payment options. Finally, Pets Best is usually very prompt with their explanation of benefits and payments.
Insurer: Pets Best
By: sarah
Pets Best Insurance Makes It Easy to Care for My Pup
I'm very satisfied with the experience with Pets Best. The process for filing claims is quick and easy and the customer service has been good, too. I'm happy I made the decision to purchase insurance for my beloved pup through Pets Best
Our doodle Lucy!
Run dont walk to get the best insurance from pets best! 5 stars all the way! I refer them to everyone!
Petsbest is the best!
First time dog owner and was skeptical about pet insurance but I have had such a great experience! PetsBest gives great returns and I’ve received my reimbursement in less than 2 weeks every time!
REIMBURSEMENT IS GREAT
"I have had Pets Best for my baby since he was 2 months old, and he is now 11. This has helped us tremendously with the unexpected issues that rose up. Having Pets Best is definitely a great help. I have spent so much money over the past few years with all the issues. He now has arthritis, he went blind last year from SARDS, and a few other issues that have come into play but thankfully the test have come back negative, or we have been able to rectify with proper care. Having reimbursement in place has been a big help with all the medical expenses. I would not have been able to financially keep up the care I have been able to provide for my baby if it were not for Pets Best. I have called them and the 24/7 WhiskerDocs on several occasions and everyone is always helpful and caring. We highly recommend getting Pets Best for your baby/babies. Although, I do wish the premium did not go up every year, lol."
Insurer: Pets Best
By: Sylvia
If I could give them zero I would
If I could give them zero I would. Made a hasty decision to switch from good long term policy due to rate increase and my friend’s recommendation. Not only did the sales rep mislead me on the significantly less coverage but when I complained they suddenly had a better plan available like my previous. I was instructed to cancel and apply again. After weeks of waiting with no coverage and no return calls, another rep said a letter was coming as that is the main form of communication. They were asking for additional vet exams and tests which I paid for and sent over. The exact same bad service experience happened again after weeks of waiting with no coverage and no return calls, another rep said they would not be covering any policy with no explanation even though I just cancelled theirs. So went online and ordered Pumpkin Pet.
Insurer: Nationwide
By: Paul
Best choise ever.
If looking for insurance, this is the best choice. Have been having this pet insurance for a while now with no regrets.
Unknown Cause to exercise intolerance
Pets Best provided great service and quickly processed my many claims. I received 90% back from all bills. I highly recommend this insurance for your pet.
Senior dog care
Pets Best has allowed me to provide the best possible care for my senior dog. I do not have to be afraid of the vet bills incurred in keeping her healthy and happy as she ages. Thank you, Pets Best
Insurer: Pets Best
By: BARBARA
Such an easy process!
After having precious dogs with health issues, we purchased insurance for our current pups. Our 2 year old developed kidney stones and needed unexpected vet care. It was easy to upload our claims and they were processed quickly. Fast payment was wonderful, especially knowing that she will need follow up appointments with additional charges.