Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,030 total
Other Categories
Horrible experience
The insurer kept contacting the veterinarian, asking for the same information over and over, which was provided. They would then say the they didn't have enough information to process the claim. It took forever to obtain reimbursement. The office manager at my veterinary hospital spent multiple calls and many minutes trying to satisfy the insurer. I would not recommend them to anyone. I switched to a more expensive provider with a better track record, even though I would lose pre-existing coverage.
Insurer: Healthy Paws
By: Susan
Latest 2 comments
Susan - we apologize for any frustration during the processing of your claims. As per the policy we do require medical records for all enrolled pets in order to process claims. Once full records are received (typically we ask for them when you file your first few claims) we will keep them on file for future claims processing and you will never have to submit full records again. In the future, if we do need clarification for a specific claim, we may simply request the date of service exam notes for that visit. We appreciate your efforts to provide those records. We now have full records on file for your pet and your claim has been completed. You should receive your Explanation of Benefits in the next 24-48 hours.
After posting this review, Healthy Paws contacted me and rectified the situation. Once you get someone's attention, they were really wonderful! In fact, I would increase my rating, if I could edit it.
I highly recommend Pet Insurance through Nationwide
My little French bulldog is 4 yr old and we have had insurance since we got her, when she was 4 months old. Each year, we more than get our money's worth. Maxine has allergies and goes to the vet often. The Nationwide website has a very simple claim submission. They are fast in their responses and cover all our needs. We wouldn't be without it!
Insurer: Nationwide
By: Johnna
Great insurance
Amazing insurance super affordable, amazing prices and really fast on reimbursement
Insurer: MetLife
By: Thaysha
I felt the rates in my case were a bait and switchâ¦.
I felt the rates in my case were a bait and switchâ¦.
Insurer: Trupanion
By: Judi
RUN!
Upon visiting my vet, I was told their insurance would cover the visit if I bought it that day. I explicitly asked! When I go to file the claim for all pets at the end of the year, they tell me, no, you don't get coverage until the next day. Also, $500 per pert deductible. $650 wasted. Rip off. Typical......
Insurer: Pets Plus Us
By: Leonora
Love this company! Thank you Spot for making it so easy to protect my pup & save money all at once!!
I was hesitant about the idea of pet insurance, but thinking back on how much I've spent over the years on vet bills, it seemed like a no-brainer. I went to Spot's website and got a quote for free before even registering. It was so nice to see my coverage options before putting down a credit card. I feel so at ease knowing that I'm saving money and giving my dog the best care all at once. This company is very easy to work with, as well as has an online presence and many customers, which is something I look for in companies I am giving my money. Thank you Spot for making it so easy to cover my best friend! I will continue to recommend this pet insurance to all my friends who are also pet parents!!
Insurer: Spot
By: Kenzie
Love this company! Thank you Spot for making it so easy to protect my pup & save money all at once!!
I was hesitant about the idea of pet insurance, but thinking back on how much I've spent over the years on vet bills, it seemed like a no-brainer. I went to Spot's website and got a quote for free before even registering. It was so nice to see my coverage options before putting down a credit card. I feel so at ease knowing that I'm saving money and giving my dog the best care all at once. This company is very easy to work with, as well as has an online presence and many customers, which is something I look for in companies I am giving my money. Thank you Spot for making it so easy to cover my best friend! I will continue to recommend this pet insurance to all my friends who are also pet parents!!
Insurer: Spot Canada
By: Kenzie
Best prices in Ontario and best coverage
Easy registration, most competitive prices in Ontario with highest coverage.
Insurer: Furkin
By: Mario
good customer service user-friendly claims system good coverage not constantly raising the rates
good customer service, user-friendly claims system, good coverage, not constantly raising the rates
Insurer: Trupanion
By: Laura
Trupanion: True Peace of Mind
always helpful when I call or email with a question , I have paid into Trupanion for two dogs for 12 years , at year 11 one of my dogs became ill , Trupanion's financial support has made testing and ongoing treatments affordable ,I can keep my precious pup from crossing that Rainbow Bridge for awhile longer
Insurer: Trupanion Canada
By: Jaymie