Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,918 total
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Very slow in paying claims
Their premiums have been reasonable and it’s easy to file claims on their app and they have paid all our claims in the 4 yrs we’ve had this insurance (minus deductible of course) for our boy with a liver condition. BUT they take 4+ weeks to pay, even with direct deposit.
Insurer: Pets Best
By: Monica
OUTSTANDING
Over three days at two separate critical care veterinary offices our dog required over $10,000 of tests and care after collapsing for no apparent reason. Fortunately, our sweet girl made it through the ordeal and is on the road to recovery. The emotional roller coaster was made so much easier knowing we had Healthy Paws insurance and could say “just do whatever is necessary” at every decision point. Within one business day after bringing our sweet girl home the 80% reimbursement was deposited in our checking account and a representative from Healthy Paws had reached out to see how she was doing. Outstanding!
Insurer: Healthy Paws
By: Nancy
Highly Recommend Healthy Paws
We definitely recommend HealthyPaws Pet Insurance. We used it for years with our Lab who eventually got cancer. HealthyPaws paid for all his surgeries and treatments at 80%, no questions asked. This plan does not include wellness coverage, but that's exactly what we wanted. After many emergencies/surgeries with our dogs, we realized insurance for emergencies and sickness was the way to go. We'll pay for wellness care, but HealthyPaws is there for the emergencies. We just had one! Our new 5-month old puppy ate a sock and needed emergency surgery. HealthyPaws covered everything (except exam) at 80% and the funds were deposited in my checking account the next day.
Insurer: Healthy Paws
By: Dian
Ridiculous
We've been with fetch for 6 years since our dog came home. The rates have quadrupled over.6 years. The rates have nothing to do with our use. This year they went up 500$ despite no claims in 2 years. We started off paying about 65$/month and with the recent increase it is now 245$. You are 100% better off just making yourself a saving account. We've paid this company more than. 10000$ with about a 400$ use once. So ridiculous. The customer service is terrible and unable to provide any assistance.
Insurer: Fetch Canada
By: Jenn
So disappointed.
I have been a customer of theirs for 10 years. My policy premiums increased for over $700 this year (even though I had no claims for the last 8 years). I feel like they are trying to make money by ripping off customers and taking advantage of the love we have for our fur babies. So disappointed. Don’t waste your money.
Insurer: Fetch Canada
By: IRINA
Great Insurance
I have had ASPCA pet insurance for many years and my claims have always been settled promptly. I would definitely recommend them. You can have the ability to decide what you want to cover, the amount to cover and the deductions. Thank you ASPCA you have saved my bank account many times.
Insurer: ASPCA
By: Sue
New Accounts
I just recently changed my pet insurance from many years with Nationwide to MetLife. Wow. What a difference in premium costs for each of my 5 pets and in customer service. Comparing both companies benefits and coverages, MetLife is superior. Customer service with MetLife is also significantly more professional and compassionate. I am very pleased with my decision to change, so far.
Insurer: MetLife
By: Lila
My experience shopping for pet insurance
I research several top rated pet insurance companies when looking for a policy for Finian, my 18 month old Irish Wolfhound. I have never had pet insurance before. Met Life covers the things that are important to me in maintaining Finian’s health and well-being at an affordable price. The enrollment was easy. The representative answered all my questions, was knowledgeable about the coverage, and very friendly. My only disappointment is Met Life does not offer equine insurance…..hint hint
Insurer: MetLife
By: Theresa
Reliable and best prices
I am so happy with Pets Best. I did a lot of research when I got my pup and have been very pleased. I went with a $250 deductible and the Wellness basic we have used it every year :-). My doggie has periodic garbage gut, she's had surgery, bite wound and other wound from running through the forest, eye infection etc. Each claim was processed efficiently and exactly to the contract. Paid out 90% to my checking account or applied to my yearly deductible. Periodically, I get quotes from other outfits and I believe I have the best coverage for the lowest price. I just got a quote from Embrace for $79/mo. Mine is now $52 up fro $46 but she just turned 5 years old. I can't understand how these other companies have higher ratings when they are all much more expensive and have less coverage. Oh well, I feel fortunate to have them.
Insurer: Pets Best
By: Patricia
Healthy Paws Forever
If you need pet insurance and aren’t using Healthy Paws you need to immediately. We’ve been with them for 5 years and won’t ever change. Even when we get a new pup we’ll still use Healthy Paws. Affordable. Great customer service. Quickest claim and reimbursement I’ve ever had. We love Healthy Paws! They even checked in on our dog after surgery. Just the best!
Insurer: Healthy Paws
By: Nick