Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,918 total
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Peace of Mind
I purchased pet insurance when my dog was about 6 months old. He is now 5 years old! I purchase pet insurance for peace of mind with illness or injury. I wanted to be able to provide the best care for my dog when injury or illness has occurred without having to worry about how being able to financially afford. I pay my vet with my credit card, submit my claim and when I am reimbursed I use that money to make a payment on my credit card . So far I have had the peace of mind I was looking for. It is easy to upload invoices through their app. I have even gotten a reimbursement the same day as submitting the claim!
Insurer: Healthy Paws
By: Ericha
Best Ins we have had
Metlife has been by far the best pet insurance we have had. Very prompt with doing claims and payout. The only thing I don't like is the APP you can't see certain things on it but when you call them they answer all your questions and are great. I have 3 dogs on it and another one soon.
Insurer: MetLife
By: Valerie
Save your money
Our experience with Pets Best Pet Insurance was deeply disappointing and a complete waste of money. Had we simply put the money we paid in premiums into a savings account, we could have covered our pet's entire procedure out of pocket and still come out ahead. Instead, we found ourselves paying for the insurance, paying for the procedure out of pocket, and then receiving only about 33% of the costs back. This was utterly disheartening. The high deductibles, numerous exclusions, and unexpected co-pays contributed to an overall poor experience. In hindsight, we would have spent a third of what we did over the past year by simply saving the money we paid to the insurance company. Pets Best Pet Insurance fell far short of our expectations, and we cannot recommend their services.
Insurer: Pets Best
By: John
Unhelpful and poor customer service
Filing a claim with Metlife is a joke of a process. They require a 12 month medical history, so expect to not be reimbursed unless you take your pet for monthly check ups. After multiple calls to customer service and confirmation that my pet's medical history was received the claim is consistently closed with the reason being "insufficient documents provided". You'd be better off saving your money monthly then paying for this policy.
Insurer: MetLife
By: Caylie
Pet Insurance
After paying for dental work. I researched pet insurance and decided to go with MetLife. I love them. If I have questions I can call and get answers. Everyone is friendly and helpful. I wish claims were processed a little faster but otherwise highly recommend them. I just recently picked another policy up for my cat.
Insurer: MetLife
By: sally
Always great.
They have always paid my claims and I had over five dogs that were covered by them. They never refused any claims they even paid for two knee surgeries on one of my dogs and they always pay for the euthanasia part at the end of life. I've had MetLife for over 13 years and I have gotten back quite a bit of reimbursement which would have cost me an out-of-pocket since I always had five dogs at a time. I highly recommend this insurance to all the people who ask me what insurance I use I just tell them that they just don't cover pre-existing but otherwise they're great. Plus they less then any others I have checked. Especially for senior dogs.
Insurer: MetLife
By: Barbara
Nothing but a hassle since joining
This is by far the worst pet insurance compagny. They increased our premium 2x in the spam of the same year even though they say their premium will never go up base on dog bread and size. We went from paying $123 last year to $149 and now $157 with a 20% dicount this year. They find every excuses in the book not to pay even when it is an emergency. CAA should not be recommended this company at all.
Insurer: Pets Plus Us
By: Kat
Rudyboo
We have had TruPanion since 2013, the year my boys were born. I can’t say enough about their customer service, compassion and all over knowledge. We’ve used it maybe 4 or 5 times over that last eleven years but we’re always so grateful we had it. Has saved us literally thousands of dollars. Really worth trying to fit it into your budget, as I have as a senior on Social Security, but my boys are worth every penny. Thank you, TruPanion, from Rudy and Bandit, too!
Insurer: Trupanion
By: Emilie
Nationwide Exorbitant Premiums
Their pet policy premiums I have gotten so expensive. I’ve had some almost double year over year.
Insurer: Nationwide
By: Susan
Great until they start raising rates
Started out affordable, then raised rates by double or triple each year up to over 2300$ a month for one dog. Started hassling about claims, blatantly said they didn't want to pay that much any more.
Insurer: Trupanion
By: Michelle