Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,816 total
Other Categories
Easy
Routine visits are easy to fill out a claim for. Claims have taken anywhere from 3-30 days to process. Major peace of mind when I had to make an emergency vet visit when Mr. Mitten came down with something. Only needed to worry about him and not the bill. Decent price per month for 2 cats. The website works better than the app. The app needs an update, as it barely functions.
Insurer: ASPCA
By: Sam
I haven't had to use it yet but it seems like a good fit for the price for Tumbleweed's ins.
I haven't had to use it yet but it seems like a good fit for the price for Tumbleweed's ins.
Insurer: Trupanion
By: Cathy
The comprehensive coverage and value of the product is what we need for our pup
The comprehensive coverage and value of the product is what we need for our pup
Insurer: Trupanion
By: Gina
A good pet insurance provider
Would like to amend deductible but that is not possible.
Insurer: Trupanion
By: Dave
Each time I have spoken with someone they have been kind patient and helpful
Ease of enrollment, cost of coverage, type of coverage, the fact that you pay the vet directly.
Insurer: Trupanion Canada
By: Jennifer
Friendly service
Friendly, helpful, explained in simple terms, meets my insurance needs. Affordable, 1-policy package avoids confusion.
Insurer: Trupanion Canada
By: Jan
Horrible experience
The insurer kept contacting the veterinarian, asking for the same information over and over, which was provided. They would then say the they didn't have enough information to process the claim. It took forever to obtain reimbursement. The office manager at my veterinary hospital spent multiple calls and many minutes trying to satisfy the insurer. I would not recommend them to anyone. I switched to a more expensive provider with a better track record, even though I would lose pre-existing coverage.
Insurer: Healthy Paws
By: Susan
Latest 2 comments
Susan - we apologize for any frustration during the processing of your claims. As per the policy we do require medical records for all enrolled pets in order to process claims. Once full records are received (typically we ask for them when you file your first few claims) we will keep them on file for future claims processing and you will never have to submit full records again. In the future, if we do need clarification for a specific claim, we may simply request the date of service exam notes for that visit. We appreciate your efforts to provide those records. We now have full records on file for your pet and your claim has been completed. You should receive your Explanation of Benefits in the next 24-48 hours.
After posting this review, Healthy Paws contacted me and rectified the situation. Once you get someone's attention, they were really wonderful! In fact, I would increase my rating, if I could edit it.
I highly recommend Pet Insurance through Nationwide
My little French bulldog is 4 yr old and we have had insurance since we got her, when she was 4 months old. Each year, we more than get our money's worth. Maxine has allergies and goes to the vet often. The Nationwide website has a very simple claim submission. They are fast in their responses and cover all our needs. We wouldn't be without it!
Insurer: Nationwide
By: Johnna