Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,918 total


September 15, 2025

Rising rates , slowing response time

Have 2 dogs insured. Both take monthly meds. One claim gets paid almost immediately while the other consistently takes up to a month. She’s been on the same med since before she turned 1. She is now 4. Nothing new. At the point the yearly rates are increasing, by next year it will probably be too costly to keep insurance. Will have to weigh it out.

Insurer: Pets Best

By: Susan

Verified September 15, 2025

You don’t think you’ll need it, until you do.

Like anyone, I hated paying insurance premiums every month. But, something told me not to cancel my SPOT insurance. Let me tell you, I am SO glad I didn’t. One day my dog decided to eat a cardboard box while we were in the middle of a move. He has never done anything like this. Well, cardboard does not digest. He ended up with a wad of congealed cardboard that wouldn’t come up and wouldn’t pass through. Nearly $5000 for surgery and treatment and he is just fine. What a huge stressor this would have been without SPOT insurance. This incident was the first time I actually had to file a claim and I was honestly nervous about how it would go. But it was so smooth. I filed the claim through the app, attached the required receipts and proof of treatment, and within about a week the reimbursement hit my bank account. It was so easy. I will forever recommend pet insurance. Hopefully you never need them but the peace of mind knowing SPOT has your back if the time comes is 100% worth the monthly premiums.

Insurer: Spot

By: Haylee Long

Verified September 15, 2025

Thank you for affordable and thorough…

Thank you for affordable and thorough care for our girl!

Insurer: Prudent Pet

By: KL

Verified September 15, 2025

Bobby worked to get me the best price…

Bobby worked to get me the best price for my do’s insurance and was very helpful with all my questions.

Insurer: Prudent Pet

By: Me

September 15, 2025

My policy has gone in ten years from…

My policy has gone in ten years from $360.00 per year to $3600.00 per year for the same amount of coverage. I realize that there is inflation and the cost of veterinary care has escalated as well.This seems excessive. Despite the good customer care and reasonably prompt repayment, I would choose a different company to insure my dog. Pet insurance has many additional companies who can provide service at a more competitive price. In the past I have recommended this company to all my friends and in online dog forums. I can no longer do that.

Insurer: Embrace

By: Rhoda Hartmann

Verified September 15, 2025

Great prices and a great company that…

Great prices and a great company that knows how to use technology to benefit their pets and clients.

Insurer: Spot

By: Tony Confalone

Verified September 15, 2025

Great coverage & pricing

Knowledgeable, friendly customer service folks, reasonable pricing, great pet coverage options,

Insurer: Prudent Pet

By: robbs

Verified September 15, 2025

finally !!!

finally !!! A company that stands behind what the say . my dog got sick and it cost me . almost 4,000 dollars to get her well . Spot reinbrust me more than half of that money back and did it in less than a month after me filing the claim . and they did two follow up e-mails to make sure I was happy with the amount.

Insurer: Spot

By: Waddell Monroe

September 15, 2025

Would not recommend embrace ever again.

I loved this company til they screwed me over. Beware when your pet gets older they price gauge you to the point where you have to leave and you’re left with an elderly pet without insurance. And they don’t even care about it. Nothing was done to make it right. These companies ultimately don’t care about you or the well being of your pet. I will never recommend embrace ever again. Find somewhere else to insure your pets before they get older and they do this to you. My pets insurance went from $60 a month to almost $400 per month. Heartbroken

Insurer: Embrace

By: Krystal Ellsworth

September 14, 2025

user friendly

user friendly, and can do it all online yourself. good prices. thank you

Insurer: Sonnet

By: Mike Hartnett

Compare top pet insurance providers plans.