Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,918 total


Verified October 13, 2025

Not worth paying for

Not worth paying so much for when you don’t fully reimburse for the standard issues that happen multiple times a year or when we provide medical notes that say why our pet needs medication or procedures. Ie getting fecal test when our pet had diarrhea for a week wasn’t covered because they already had a fecal test this year.

Insurer: Spot

By: David G

Verified October 12, 2025

I love MetLife pet insurance!

I love MetLife pet insurance! Their customer support when choosing a plan for both my cat and dog was unmatched. They really helped select the perfect plan for us. Reimbursement is so easy through the app! I’ve never had a problem being reimbursed in a timely manner. Absolutely worth the money!

Insurer: MetLife

By: Katie

October 12, 2025

Enrolled through USAA

Enrolled through USAA. Easy to select desired coverage, premiums reasonable. Since the policy just started no experience with claims or benefits.

Insurer: Embrace

By: Philip

Verified October 12, 2025

My experience has been great

My experience has been great. A pet mom doesn’t have time to be concerned about claims when their pet is ill. My claim was processed timely and I’m so glad I have coverage.

Insurer: Spot

By: Tina Blakley

Verified October 12, 2025

Although I wish spot insurance worked…

Although I wish spot insurance worked directly to pay the vet/emergency vet, their process is really quick and simple to file a claim. Their reimbursement is also very quick. I have had to use the plan multiple times over the last few years for emergency vet services and I have never had an issue. I did some comparative shopping as my plan was up for renewal, and by far SPOT has the best rates and coverage!

Insurer: Spot

By: Dionne Spooner

Verified October 12, 2025

Happy client

So far im pretty happy with this insurance for my fur babies.

Insurer: MetLife

By: Debbie

Verified October 12, 2025

Ease of use

Very simple process, extremely rapid response to our first claim

Insurer: MetLife

By: Giorgio Guarnieri

Verified October 12, 2025

Very good insurance company

Very good insurance company. So far, in my two years with you, you’ve honored your word, provided excellent coverage for my beautiful boy and make submitting claims very easy. I appreciate MetLife.

Insurer: MetLife

By: Stefanie

Verified October 12, 2025

I am so impressed with the pet…

I am so impressed with the pet insurance program through MetLife. It has saved me a significant amount of money and the claims are processed quickly and efficiently. Typically; I am reimbursed within 2 weeks or sooner! So glad I have this benefit for my cats!!

Insurer: MetLife

By: customer

Verified October 12, 2025

Great Service

MetLife processes claims promptly and fairly. I love that they cover emergency care, routine visits, medically necessary procedures, medications, and prescription food – all around great coverage. They have a variety of insurance packages available and as long as they are given ALL information required to process a reimbursement, payment is quickly made. They offer a range of options to receive reimbursement including depositing directly to bank account. This is the only insurance company that allows procedures without placing a cap (for example, dental – most cap at $100, which is laughable). Premiums are reasonable/affordable as is the deductible packages.

Insurer: MetLife

By: Will Not DIsclose-Private

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