Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
Other Categories
Actually works
This is the first time I've had pet insurance that actually works. I would recommend Trupanion to anyone. Satisfied Customer Gail
Insurer: Trupanion
By: Gail
A blessing!
Trupanion is absolutely a blessing!
Insurer: Trupanion
By: Dominic
The best!
Trupanion is the best! Thanks guys for making it possible for me to do the best thing for my pets.
Insurer: Trupanion
By: Robin
Treats customers well
Trupanion treats customers with respect. Working with them has been easy and saved me a lot of money for my dog, Boo's medical issues. Thanks Trupanion for being awesome :-)
Insurer: Trupanion
By: Rebecca
the best
We have used Trupanion since we purchased our Burmese Mountain Dog and this insurance has been the best. They are informative, care about your dog and they are there with answers 24/7. I rate them 10 stars.
Insurer: Trupanion
By: Frank
Pre-exisiting conditions
I got health insurance because I need it for my dog. It's unclear what's exactly wrong with her but it appears that anything that has to do with protein in her urine you all won't pay for so I won't pay you high fees. When I spoke with the woman when I signed up for coverage I was led to believe that you wouldn't pay for kidney disease. Both of us were wrong. I signed up for your insurance at the vet where my dog got a comprehensive check up to find out what could be causing the high protein in her urine… So you ruled out any of the possible problems and wouldn't pay for any of it.
Insurer: Trupanion
By: Lindsay
Nice staff
Kayla was very nice, and offered to submit appeals for us. Which I did appreciate. Then a supervisor came on at my request and said the denial's would probably not be overturned. None of the records for my pet had been reviewed by the appeals department at the time of this conversation. Leaving me with a feeling of little or no hope of a fair review by your company. At the start of this process, I submitted claims one day and the very next day I started getting denials. Your company didn't even request updated records from the hospitals we had taken our fur baby to. I spoke with representatives, even a supervisor who said for me to contact the vet hospitals and have the records sent to your company. I asked if that wasn't their job and did I have to do their job for them now, after I had received denial after denial. I feel as though we were paying for nothing, just donating money to your company. This whole experience made me feel like my beloved pet died all over again and then I get "We are sorry that Princess had to visit the vet..." I will NEVER recommend your company to any of my friends. What good did it do for us to pay on time month after month to have our claims denied?
Insurer: Trupanion
By: Larry
Good service.
Good service. The reason I rated 9 instead of 10 is that my premium goes up every single year no matter how many or now few claims I have. I understand that as dogs get older they need more care, but the first few years (especially with shepherds) my premiums rose.
Insurer: Trupanion
By: Shari
amazing insurance
they are always helpful, warm, friendly and kind customer services and there services do help you save lots of money on the vet.
Insurer: Pets Plus Us
By: Josephine
You are very quick and efficient.
You are very quick and efficient. Your coverage is simple and easy to understand and very fair for the cost
Insurer: Trupanion Canada
By: HALINA