Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,517 total


November 06, 2018

Good coverage, high premium cost, slow reimbursement process

I appreciate the coverage provided by Nationwide Insurance. My pup has has some health challenges and I'm so happy to have the insurance coverage. That said, the premium is high. Also, when I called to chat about a change at renewal time, the representative was borderline rude. There was no 'pet friendly' conversation and basically the end result was 'you get what you get, here's your option'. I did not get an warm fuzzy but maybe that's the way it's supposed to be OR that person was having a bad day ... in the end I did renew. They were right ... I get what I pay for. Finally, why does it take almost 5 weeks to get a refund? That process timeline is frustrating and confusing. I submit quickly. I submit all my receipts with the required forms ... I pay my premiums on time and still have to wait. Hmmm ... is that was I get too? :-) I would like to say thank you for offering Pet Insurance. I appreciate the opportunity to protect my pet investment.

Insurer: Nationwide

By: Roberta

Useful
November 06, 2018

Good value

I researched several pet insurances before finding Figo. It had the best coverage without breaking my budget. Submitting claims is super easy and the return is super quick. So far I've had no issues and I'm glad I chose this insurance.

Insurer: Figo

By: Bianca

Useful
November 06, 2018

Great Pet Insurance!

I wish the turnaround time was a little quicker to receive reimbursement, but besides that this insurance has been great! I've had no issues with claims, love the app through VitusVet, and customer service is always helpful!

Insurer: Nationwide

By: Angelica

Useful
November 06, 2018

Great experience so far!

Super easy process and quick turnaround on the claim results. I totally appreciate that I'm kept in the loop on the status as well. I honestly wasn't sure if I would regret paying for insurance because I had this idea that all of my claims would be denied but this has been a great experience so far!! Thanks so much!

Insurer: Pets Best

By: Rick

Useful
November 06, 2018

Premiums keep rising

My premiums kept rising every month all the way to $190 a month which is absolutely ridiculous when Trupanion hardly pays out.

Insurer: Trupanion

By: Robert

Useful
November 06, 2018

I would recommend

Based on customer service, I would recommend trupanion, based on cost of insurance, I would not

Insurer: Trupanion

By: Kent

Useful
November 06, 2018

Great and affordable

I think this is a great and affordable service. Every time I have called I always get all the answering I'm looking for with patient, and caring staff members.

Insurer: Trupanion

By: Stephanie

Useful
November 05, 2018

Great coverage and service. Very timely!

This is the first time I have purchase Pet Insurance and with the cost of care it has proven to be a blessing. I am sold now on Pet Insurance!!!!

Insurer: Nationwide

By: denice

Useful
November 05, 2018

Glad we got insurance on Bubba.

Very glad we got insurance on Bubba, I feel it is an asset that does not break the bank. They are there for us when we need them even on the phone.

Insurer: Nationwide

By: Joanne

Useful
November 05, 2018

What a relief to have pet medical insurance

My husband is disabled and we live on a fixed income. Keeping his service dog healthy is critical to both of their well being and having Natiowide Pet Insurance has repeatedly been a great blessing. Although we must pay up front for vet services, and there is a $250 deductible, it is so worth it to get all of Hawkeye's wellness taken care of each year, and then to know we can afford to have his teeth cleaned or have other emergency vet services covered 80% if we need them. Nationwide pays promptly, and is helpful and easy to communicate with whenever we have questions or need help. We highly recommend Nationwide Pet Insurance for peace of mind and great service.

Insurer: Nationwide

By: John

Useful

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