Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,517 total


November 28, 2018

No hassle claims, good service

This is the first time I've had pet insurance and I have to say it's been a pleasant experience so far. Claims are handled fast, I can e-mail them (very few people use a fax and fewer still have a landline) and know they'll be reviewed promptly. When I called to get a quote reps were personable, warm, and made sure I understood my different options. I certainly wasn't pressed into choosing the most expensive plan, which I appreciate. I am keeping the plan next year, so that decision speaks for itself.

Insurer: Nationwide

By: Rose

Useful
Verified November 28, 2018

Having Trupanion has reduced my stress on cost vs care for my fur baby.

Reduced stress of the cost of vet bills, treatments and medications. By being insured with Trupanion, it allows us to decide on the best care without stressing over what the cost will be. The monthly premium may seem like a lot, but it has been worth it. You never know that your precious little puppy could end up with health issues that could require daily medication and supplements. We are so thankful we signed up for Trupanion.

Insurer: Trupanion

By: Deanna

Useful
November 28, 2018

customer service specialists are terrific!

So easy, affordable & the customer service specialists are terrific!

Insurer: Trupanion

By: Robin

Useful
November 28, 2018

I like the service.

I like the service. My only concern is the yearly increase especially when I haven't used the insurance that often.

Insurer: Trupanion

By: Setrina

Useful
November 28, 2018

Lot of mistakes make.

Lot of mistakes make. I work in veterinary field and always ask for appeals. I didn't not know if other people would realize the mistakes. Plus prices go up every year

Insurer: Trupanion

By: Donna

Useful
November 28, 2018

Easy to submit claims

Easy to submit claims, helpful customer service!

Insurer: Trupanion

By: Dominika

Useful
November 28, 2018

I have only had

I have only had one claim and likely it took awhile (just as the website says) because it was his first. Overall the commitment to pay was as per the contract- i.e. I wasn t surprised with any of the decision. As of yet my rate has not risen. If it does I will be less likely to refer a fried. Otherwise I am definitely referring.

Insurer: Trupanion Canada

By: Tammy

Useful
November 28, 2018

Trupanion has the simplest plan.

Trupanion has the simplest plan. 90% coverage, no payout limits, and a per condition deductible. Being able to choose your own deductible is super helpful in finding a monthly premium that fits into your budget.

Insurer: Trupanion Canada

By: Jennifer

Useful
November 28, 2018

Trupanion just raised the monthly fee

Trupanion just raised the monthly fee for my cat buy 25% . In October they raise the rate on my dog by 25% also. I am extremely unhappy about this and will not recommend Trupanion to anyone anymore

Insurer: Trupanion

By: Fran

Useful
November 28, 2018

Rates keep climbing

I am not impressed with how the rates keep climbing with truly no reason for it. My rates went up $48 a month this year, which is ridiculous!!

Insurer: Trupanion

By: Michelle

Useful

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