Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,030 total


September 10, 2018

Best pet insurance out there

Nationwide offers convenient, affordable pet health insurance for any budget. So much is covered with Nationwide, as opposed to other insurers. Many only cover emergencies. Nationwide covers almost everything except for preexisting conditions, which, by the way, you can appeal if your pet stays free of the condition for 6 months I believe. The whole pet with wellness plan makes sense for a dog, since they need a lot of care to keep them healthy. You can choose your own vet (make sure you get an itemized invoice), and reimbursement is usually paid in about 2 weeks, give or take.

Insurer: Nationwide

By: Stephen

Useful
September 10, 2018

It's been great!

I've been with NW a little over 2 yrs now and I and very satisfied with them.

Insurer: Nationwide

By: Helen

Useful
September 10, 2018

Max is doing very well after his surgery to remedy several scary issues.

I have not been notified if Nationwide is covering the majority of what I have submitted but so far, Nationwide has covered some (most are in review). I have been very happy to know that I have Nationwide to back me up. For a lot of people seeing the $$$ and not having insurance...it may be the choice of paying for it or putting your pet to sleep. It's good to know I don't have to take on this burden all by myself.

Insurer: Nationwide

By: Emily

Useful
Verified September 10, 2018

they are officially bad

This company will probably not be the one that you are looking for. I have had the insurance for my dog since 2016. They have raised the rate three times and changed the policy detail regarding deductible and refused my claim ( hematoma and prescription for the yeast was not associated, but they keep saying that it is relevant). I have felt okay even if they have done those, but today I am very disappointed and regretful that I have spent 1,500 dollars for the past two years. I have recently moved out of the States. Trupanion insurance has no coverage in this country. I have left a message in order to cancel on the day that I have arrived, but nothing happened and I was charged my monthly bill. I've waited for a week, but nothing changes. So, I have made an international call to cancel and ask for the full refund because I have left a message. However, they kept asking me to provide the evidence for the full refund. Since my policy resets every third of the month, the prorated refund may be $53 and the full refund is $69. Seriously? The call costs me $15 for 15min. Why should I prepare for the evidence for the message? If the company do not have any tool to sort out the message that customers may leave via the website, it is useless and meaningless. you guys are wasting my time and money.

Insurer: Trupanion

By: joe

Useful
September 10, 2018

Doesn't cover wellness

I didn't realize that trupanion doesn't cover wellness exams so my bill was larger than I expected. However, because my cat has a heart problem, I'm staying with trupanion because I know it will be worthwhile down the line. Now, I know I need to save up throughout the year for her annual wellness exam.

Insurer: Trupanion

By: Anastasia

Useful
September 10, 2018

Customer service was so nice

My husband just died & the bank cancelled my Mastercard number before I had time to close off my accounts. When called Customer Service was so nice & asked me if I needed more time. That was better then the BMO bank that gave me no warning!! But still feel I am paying too much for the insurance.

Insurer: Trupanion

By: Sharon

Useful
September 10, 2018

Process was super easy to submit a claim.

My doggo injured himself running up some stairs. There was no swelling, he's a large dog, and we were watching a small lump on the back of his ear, so we x-rayed his back legs for any signs of bone cancer and removed the lump for biopsy. Luckily, all clear, and learned that even for his size, age and activity level he is still completely arthritis-free! The cost, however, was quite scary, and this is the first time I've submitted for a claim with Pets Best. The process was super easy, and it turns out my peace of mind was mostly covered aside from my deductible and a small co-pay. Makes me feel a lot better about preventative care/upkeep kind of visits to the vet! Thank you for making everything so easy!

Insurer: Pets Best

By: Eliza

Useful
September 10, 2018

Health insurance on a senior d…

Health insurance on a senior dog is expensive, even with a high deductible and co-pay, so I am delighted to trim my vet bill down a bit on this occasion - locating and removing a foxtail.

Insurer: Pets Best

By: Susan

Useful
September 10, 2018

Claims process is easy.

Claims process is easy. We have had Pets best for 2 dogs for 12 years now. Premiums are high compared to other pet insurances. Friendly and helpful staff.

Insurer: Pets Best

By: Nalin

Useful
September 10, 2018

doesn't cover wellness exam

I didn't realize that trupanion doesn't cover wellness exams so my bill was larger than I expected. However, because my cat has a heart problem, I'm staying with trupanion because I know it will be worthwhile down the line. Now, I know I need to save up throughout the year for her annual wellness exam.

Insurer: Trupanion

By: Anastasia

Useful

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