Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


May 13, 2018

They Paid 90% of our claims minus our deductible

My goldendoodle boy had a SBO recently and after surgery and a total bill of over $1200 Nationwide upheld their end of our policy. The claim filling process was easy and true to their word they reimbursed the entire 90% minus our deductible. I would highly recommend this insurance to anyone with a new puppy. We have the whole pet and wellness and it’s well worth it!

Insurer: Nationwide

By: Danielle

Useful
May 13, 2018

Because Trupanion does what it says it will do -

Because Trupanion does what it says it will do - cover 90% of costs for eligible illnesses. I was so pleased that the process was so fast and easy. Very satisfied with this insurance!

Insurer: Trupanion

By: Judith

Useful
May 13, 2018

The only reason for not comfortable sharing with friends is because it is too expensive

The only reason for not comfortable sharing with friends is because it is too expensive

Insurer: Trupanion Canada

By: Gwen

Useful
May 13, 2018

Never have had any issues.

Never have had any issues. Very fair

Insurer: Trupanion

By: Lauren

Useful
May 13, 2018

I used the online process and it was reviewed within 48 hours and paid.

I used the online process and it was reviewed within 48 hours and paid. I have also found that Trupanion has the highest of payoffs from the other pet insurance companies. It pays 90% of a claim after deductible and gst.

Insurer: Trupanion Canada

By: Sherri

Useful
May 13, 2018

best experience ever -

best experience ever - easy to deal with, clear information, helpful staff, and efficient payment return.And so far, all my claims have been handled fairly and given us the opportunity to treat our pet with the best care possible.

Insurer: Trupanion Canada

By: Catriona

Useful
May 12, 2018

Easy and affordable coverage.

Easy and affordable coverage. Love the app - makes it so convenient to submit claims.

Insurer: ASPCA

By: Stephanie

Useful
Verified May 12, 2018

Easy, fair and efficient

I changed to Trupanion about a year ago when my other pet insurance company had a change in underwriters which changed my policy and pricing. When my dog suddenly had a rapid onset cataract I was regretting changing because I was worried Trupanion would claim it was a pre-existing condition. Fortunately, my dog had a complete physical at the time I signed up with Trupanion to document his current health including an eye exam documenting he did not have cataracts at that time. I was very happy with Trupanion's customer service and timely payment of my claim. The one note I would make is that Trupanion does not cover exam fees. They clearly state that in their policy. My dog had the initial exam that diagnosed his eye problem and I knew that would not be covered. On the vet's surgery bill, the vet detailed a large amount to "exam". This amount also was not covered even though the exam was part of the surgery process. This is just something to note when comparing plans. I would recommend Trupanion.

Insurer: Trupanion Canada

By: Linda

Useful
May 12, 2018

Thank heavens for Embrace

Different dog, different unexpected chronic illness.....same wonderful service and coverage! We have been fortunate to have Embrace insure our pets' health for maybe 10 years now. I got it just as a precaution! Thank goodness I had it. Seven years ago when our Golden Retriever was diagnosed with a brain tumor after many very expensive tests. Embrace paid for 80% of a very large medical bill. After our Golden died, we received an expression of sympathy from Embrace! Who every heard of such a thing?? I was so touched. Now our English Cocker has been diagnosed with Addison's Disease which means she will be on meds and under vet care for the rest of her life. This could have posed a financial burden, but Embrace "has our back"! (We also have a cat who required significant testing several years ago and Embrace covered those bills too.) When I am paying the monthly fees I have sometimes thought, "Why am I doing this?" Then an unexpected illness or accident happens, and I am incredibly thankful for the investment.

Insurer: Embrace

By: Penny

Useful
May 12, 2018

The best pet insurance!

This is an amazing pet insurance. Will never fail you!! The money invested on this is all worth it!! Nothing could I ask for. More power to you all!!!

Insurer: Pets Best

By: Lorraine

Useful

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