Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,450 total


January 19, 2019

I don’t like the enormous rate increase as Bella has never been sick

Was a good plan and price until the price increase. Bella was spayed this year we were reimbursed quickly. I hope that is the only major event for her for many years since she is only 2 1/2 years old. If Bella is fortunate to be healthy for years it seems like we will be paying about $1,050.00 including the $250.00 deductible before we get a percentage of heartworm and tick control medication refunded. Not happy about the huge rate increase. I am considering checking out other companies.

Insurer: Nationwide

By: Diane

Useful
January 19, 2019

Thinking about what I should do

I loved this company until I put a claim in for Logan’s leg and was refused coverage because it was something he had before. I will be checking other pet insurance companies. I have the letter from awhile ago, it has nothing to do with other claims I put in.

Insurer: Nationwide

By: Pamela

Useful
January 19, 2019

Thanks for having our back!

We, like most pet owners, sometimes moan and groan when expenses are incurred but the insurance deductible hasn't been met yet. But when catastrophic events occur, we realize Nationwide is there for us to relieve some of the pain. Our Dane had back to back emergency surgeries and fortunately is recovering quite well. We thank our wonderful veterinarians for her outcome and we thank Nationwide for easing our pain with the costs. Thank you!

Insurer: Nationwide

By: Beth

Useful
January 19, 2019

Great customer service

Recently switched to Figo after 11 years with another insurance company. They have been very responsive after an emergency surgery for my dog. Emergencies are traumatic, but they were patient with me on phone, after the surgery, and assured me of coverage and some other options. While it is expensive, as all insurances, their support has been great so far.

Insurer: Figo

By: JILL

Useful
January 19, 2019

Pets Best is a great company

During my policy renewal, I discussed my options with a representative. She was so helpful in providing options for coverage. I am happy with my new policy coverage. Pets Best Ins is a great company. Thank you.

Insurer: Pets Best

By: Laurie

Useful
January 19, 2019

Thoroughly satisfied

I've used this insurance company since I first got my puppy. I have been thoroughly satisfied with the coverage for 6 years.

Insurer: Pets Best

By: Carolyn

Useful
January 19, 2019

Sometimes difficult to reach

I'm not sure if it is the best deal as far as pet insurance goes, and it seems a bit pricey, but the coverage has come through every time. Sometimes its difficult to reach a customer service rep on the phone.

Insurer: Trupanion

By: Jenny

Useful
January 19, 2019

Coverage has come through

I'm not sure if it is the best deal as far as pet insurance goes, and it seems a bit pricey, but the coverage has come through every time. Sometimes its difficult to reach a customer service rep on the phone.

Insurer: Trupanion

By: Jenny

Useful
January 19, 2019

Worth it for the peace of mind

Easy. The vet and trupainon did it all. Now I just wait for the mail. Worth it for the piece of mind

Insurer: Trupanion

By: Taylor

Useful
January 19, 2019

I found the customer service very friendly

I found the customer service very responsive and friendly. I don't give Trupanion a higher rating because I pay high premiums every month and only 60 of my claim was covered.

Insurer: Trupanion

By: Katherine

Useful

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