Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,450 total


Verified February 18, 2019

They refused to cover an Emergency Vet exam , stating it was basically a service charge from the vet , after I called .

I’m not happy at all with the service I was provided . I put claim in back in May of 2018 . They just got to processing it . I called them at least 4 times about my claim . They stated we never received a claim untel Dec 2018 . They just go around processing it , now Feb 2019. I’m told they will not cover an Emegency Vet exam . When I called was basically told that it was a service fee , from the vet , and all vets charge one Yes after all that they paid a big $4.83 of my vet bill . I pay almost $70 for them to cover $4.83 . I will be looking for another company to do business with , this High way robbery . I have been paying on my police for last three years , so they can cover $4.83

Insurer: Trupanion Canada

By: Thomas

Useful
February 17, 2019

Healthypaws allows you to remove financial consideration from critical care for your pet

I have had Healthypaws on my dogs since I adopted them as puppies. Having this coverage is something you hope you NEVER have to use but when you need it, having it can mean that you can remove financial concerns as a factor in if your loved one lives or dies. One of my pups became very ill and if it wasn't for Healthypaws I am not sure if I would have been able to remove the financial burden from decisions about care. I am forever grateful to Healthypaws for that.

Insurer: Healthy Paws

By: Louis

Useful
February 17, 2019

Just perfect....so very helpful.

I am so so happy that I got nationwide pet insurance for my sweet dog Sophie. Peace of mind is priceless.

Insurer: Nationwide

By: Rukhsana

Useful
February 17, 2019

Confused and frustrated

i love this insurance for my 7 year old dog. But as for my 14 year old it just has not been worth it because EVERYTHING is pre-existing! So when you keep denying everything I submit I have to ask "What am I paying for every month?" She is a senior and I am having to pay monthly payments and then her vet bills on top of that without any reimbursements. It's so frustrating and very expensive. Now she may need special food for kidney problems.

Insurer: Nationwide

By: meghan

Useful
February 17, 2019

No problems ever and verry satisfied

Website is easy to navigate, cost for monthly insurance is very low, annual deductible is fair and reimbursement is timely and easy to apply for.

Insurer: Nationwide

By: Jay

Useful
Verified February 16, 2019

Very impressed with the ease promptness of re -imbursements!

I went into policy knowing they do not do well visits which was fine with me! When my Maggie got really I’ll, she had alternative medicine acupuncture, chiropractic, and other stuff, after she passed I submitted all here sick visit bills from about 2014 to 2018 and they paid over $3000.00 for her illness ! So if you became a pet owner and can’t afford well visits , good dog food and shots this is not the right insurance, but if you need help when they are sick it’s terrific! I’m a firm believer in taking care of your pets but sometimes things can get really bad and expensive, then this is the best policy! I just reviewed Nationwide and many people complain about not getting re-imbursed and if they did the policy jump up significantly, not Trupanion, I highly recommend this company!

Insurer: Trupanion

By: Karen

Useful
February 16, 2019

BEST PET INSURANCE EVER!

I would ABSOLUTELY recommend Nationwide Pet Insurance as the best on the market today! My dogs are covered for illness, injury, and wellness visits, and I get a whopping 90% back on every visit! The only things not covered are food and grooming! The insurance is somewhat pricy (for two Shih Tzus) but, so far, I have gotten a return on my policies and then some for each of the two years I've had it!

Insurer: Nationwide

By: Linda

Useful
February 16, 2019

Gets more expensive every year

Seems like everytime a bill arrives my premiums go up. They have gone up nearly 50% in the last 2 years. My dog is healthy. The forms are also a pain to fill out.

Insurer: Nationwide

By: Bridget

Useful
February 15, 2019

Cost

Processing of claims is easy and fast. The company is actually super at processing! My main complaint is the cost. I thought the original cost was high but it has gone up each and every year. I do understand an increase as a dog gets older.. but this year it went up $600.00. I have not renewed yet because of the over 30% annual increase for the same coverage. Since my dogs vet bills are actually down this year, not sure it's worth it. I understand insurance is for the unforeseen needs but $1800.00 a year is a lot. I love my dog but on a fixed income, not sure it's doable this year.

Insurer: Nationwide

By: Mary

Useful
February 15, 2019

Big mistake

Learn from my mistake! Pet insurance was a complete waste of my money. I spent over $4100 in premiums over nearly 6 years. The one time I submitted a claim it resulted in zero reimbursement. Sure, they "covered" the claim, but little did I know that you have to pay a separate deductible for each individual ailment that your dog has, even when it is one episode of care or one injury. My dog needed 2 lumps removed from his leg and tested for skin cancer (thankfully was negative). It cost about $1300. My deductible was $500. They consider each lump to be a separate condition and so I would need to pay 2 deductibles. Honestly! Let's say your dog gets hit by a car and breaks more than one bone in its leg. You will be charged a separate deductible for each bone, each cut, each individual issue and they will have you paying probably 6 different deductibles. Once you pay $3000 in deductibles you may have reached the cost of the entire ordeal. My money would have been better invested rather than throwing it away on Trupanion premiums. All the companies would work the same and it's only about their financial gain, not taking care of pets. Be careful.

Insurer: Trupanion Canada

By: S

Useful

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