Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,450 total
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Love Nationwide Pet Insurance but they are so slow to pay
I really do love nationwide pet insurance, it is easy to use and submit claims through the app. However, they do take quite some time to pay out on the claims I submit.
Insurer: Nationwide
By: Chris
Shorter time
Although I was reimbursed for Oscar's last vet visit, I think that it takes way too long. Almost four weeks for my return, in this day and age with electronic methods I feel that 2 weeks is plenty of time to take care of this.
Insurer: Nationwide
By: Anita
Fair, consistent, timely statements and reimbursement checks
I appreciate the option of having health insurance for my dog. It's kind of expensive, but so is my dog, it turns out. I appreciate the peace of mind knowing that I can go ahead and keep her healthy and make sure she has appropriate intervention without frustration and worry about the cost of things.
Insurer: Nationwide
By: Cathy
Pricey, but excellent coverage & customer service
We have had Nationwide Pet Insurance coverage (formally Veterinary Pet Insurance, VPI) for approximately 8 years. We have insured two cats, a domestic medium hair and a Persian. Though they were the same age, the policy for the Persian was always more pricey. During the early years of our policy, reimbursement requests were denied if the fax was not legible. It was easy to mistake "illegible" and "ineligible." We have not had that issue during the past 5 years or so. Reimbursement rates are decent. It would be better if pet insurance worked like human insurance - pay co-pay and receive bill for charges after insurance pays. Instead, we pay the full amount up front and request reimbursement. Fortunately, payments are fairly quick and we have the option to deposit the reimbursement directly into our bank account. Currently, our Persian is 12 years old and I will be surprised if we recoup what we pay for his comprehensive policy. While pricey, the perks of having pet insurance have included peace of mind and access to a 24/7 vet helpline. We have renewed our policy with the same employee since getting our first policies 8 years ago. Overall, customer service has been solid. When our domestic kitty passed away, there was an itty bitty oops after we notified Nationwide of our kitty's passing - they cancelled the wrong pet's policy. The corrected the error right away after we notified them. A few days later, we received a warm note expressing their condolences.
Insurer: Nationwide
By: Cynthia
Pets Best has been very good to us. They respond and pay out quickly. Thank you
I have had great response with Pets Best. I have had insurance on all o my pets for many years. They have seen us through injuries, sickness and loss and have shown care and compassion every time. They have been Great to us. I would strongly recommend insuring your pets with them
Insurer: Pets Best
By: CATHY
So Greatful for the coverage!
So Grateful for Nationwide service and always the concern for my pet. When I first took out my dog's insurance I wasn't expecting any major event, but only 30 days into the coverage my little Maltese had to have emergency life threatening surgery. Nationwide covered all but my deductible. Recently another scary diagnose and National wide was there to cover the cost. So worth the monthly premium and grateful for their follow up concerns. Highly recommend!
Insurer: Nationwide
By: Pat
We love healthypaws
We are forever grateful that healthypaws is along our side when our cat got sick. Our little buddy vomited blood lately, and we rushed him to the emergency room. He is feeling much better now and healthypaws really took the financial burden off our shoulders, allowing us to continue the best treatment options for him.
Insurer: Healthy Paws
By: Weining
Thanks
As always , our family is your advertisement ! 6 dogs on the run , off leash in a small ranch location . We would be a hundred grand or more in credit card bills without you all !!! TX ALWAYS
Insurer: Pets Best
By: Heather
You've helped me
I've had 8 dogs in my long life and this is the first time I ever purchased pet insurance. My dog is young---3 years---and she's healthy except for her itching and scratching. You've helped me pay for a complete exam that determined what she's allergic to in addition to the vaccine that was created that addresses those culprits. Thank you!
Insurer: Pets Best
By: Joan
Superb!!!
This Pet Insurance is one of the most valuable decision I've made over the years to invest in, and wish I'd have known how important and would have had during the lives of my previous Faithful Companions. The option for amount of reimbursements is way beyond what I ever expected could be provided for pet insurance. Such a blessing to have option for such high reimbursements. Thanks so much. Thank the Lord I learned about your coverage as my retirement budget needs help. Blessings, Naomi
Insurer: Nationwide
By: Naomi