Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Trupanion has been a lifesaver in the past and we are extremely happy to continue with them.
If not for Trupanion our dear pug Sadie would not have lived to the age she did. Knee surgery, eye surgery and finally degenerative myelopathy where ultimately she required a four wheel wheelchair were all affordable due to our Trupanion insurance. We have now adopted a two year old mixed breed dog (Ryder) and would not have any other insurance than Trupanion to care for his needs now and in the future.
Insurer: Trupanion Canada
By: Linda
Overall a Good Experience
I have had Embrace for our dog for a number of years now. Overall, the process has been good. I feel that submitting the info to them for reimbursement to be a little trying though. If the clinic you have isn't willing to login, print out forms and fill out their brief part, it is impossible. Conversely, if the front desk staff are incompetent, or if their fax doesn't go through despite getting confirmation that it did (they are archaic after all), you have to wait and stay on top of them to get the paperwork into them. Embrace makes it sound easier than it is to be reimbursed. Having said that, once they receive the required info, the process is quick and coverage good. I also wasn't aware (fine print perhaps?) that the price for your pet to be insured goes up A LOT over the years. I found out the hard way. But after much research beforehand, I still think they are one of the very few, good pet insurers around.
Insurer: Embrace
By: lily
Relatively easy process but reimbursement takes a long time
Overall pretty happy with everything. Don't love that wellness visits are counted towards your deductable before reimbursement. If you only get necessary vaccines and the animal doesnt get sick or hurt you end up paying more for the added premium than what the vaccines cost themselves so it's a little double whammy. Also it always takes the maximum 1 month to process the claims. When I was with Pets Best they processed and paid out within 48 hours. Made a big difference I'd cash flow was low.
Insurer: Nationwide
By: Alexandra
Insurance Review
It’s very helpful to get financial help with the cost of vet bills. Especially when you have a sick dog!!!! It took about a month go get our money, but it was worth it!
Insurer: Nationwide
By: Vanessa
High hopes, BIG dissapoinment
The first claim took forever (over 2 months) to approve because they wanted everything back to adoption papers to confirm her conjunctivitis was not a pre-existing condition. I cannot imagine that if a dog gets it once it will never be covered again as it can reoccur at any time. I did a lot of research on dog insurance and finally decided on them because it seemed I'd get the quickest repayment and best coverage. This went toward my deductible eventually, but I was also disappointed to see the there was a separate co-pay that they remove from the total expense that does not go toward my deductible. Going to start looking again and other providers.
Insurer: Pets Best
By: Cheryl
Don't trust them - Total con! They just steal from you.
Total con. I was basically stolen more money than "given" for claim. The policy I picked said it covered spay/neuter. I got $150. What? Should have just kept the $1,000 I gave them in a savings account to cover everything that they wouldn't. They wouldn't even cover the cone for after surgery. $150 was nothing. Didn't even pay for her flea/tick and heartworm meds. Why pay for this when you get nothing from them?
Insurer: Pets Best
By: Sherry
I like having the coverage
I like having the coverage but after almost 7 years and paying a lot of money into it, it hasn't been worth it yet. I would really like it if dental coverage was included without premiums going up. Dental problems can lead to other health issues and I think it's important
Insurer: Trupanion
By: Susan