Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,030 total


Verified October 31, 2018

Extremely friendly and incredibly efficient

I truly cannot say enough good things about Trupanion and their care. In the beginning stages when I was weighing out my options, their customer service was the fastest, the most straightforward in answering questions, and answered what I asked with honesty--not trying to swindle me. I recently called regarding my pup Finnigan's diagnosis of Pneumonia (I did not intend to claim for it because I figured they wouldn't cover it) and she urged me to put a claim in. Every time I call with a question they give me all the information I could ask for and phrase it very simply. They are incredibly speedy with their processing times, it was my first claim and I had my response and money back within about a week and a half. I got everything back aside from the vet check fee (which they don't cover) and all I had to pay was my $200 deposit. The costly xrays and diagnostics and meds were all paid for. Their prices are fair and their services are clear. I truly appreciate them as a company and will definitely continue to suggest them to others.

Insurer: Trupanion Canada

By: Jessica

Useful
Verified October 31, 2018

$40,000.00 saved with Life saving policy

Our beloved doberman Justice developed idiopathic epilepsy at age 3 years, 6 months. His condition has progressively worsened, requiring many expensive diagnostic studies. His medication bill alone is in excess of $10,000.00 annually. His epilepsy is now manageable, and now Justice lives a happy active life with very little disruption from the excessive seizures he was experiencing. Justice's treatment has cost over $50,000.00 so far. We would not have been able to afford to keep Justice alive were it not for the Trupanion pet health insurance policy. The premium cost around $1500.00 per year. The claims are always processed and paid promptly without any delay or problem.

Insurer: Trupanion Canada

By: janet

Useful
October 31, 2018

Getting way way too expensive.

For a couple of years this company had fair rates for the policy. Now this year they are raising me rate by almost 1/3 or about 33%. That is unheard of in this industry. I found a better policy for far less money with excellent reviews from neighbors. So I am canceling our policy. I called the company and the customer service I talked to did not seem to care wether I changed or not. Terrible customer service.

Insurer: Pets Best

By: Gary

Useful
October 31, 2018

Extremely grateful

Nationwide Pet Insurance has been a lifesaver. This is the first year my husbands employment has offered pet insurance, and it has definitely been worth it. Just taking your pet to a vet for a regular physical is expensive, but if a problem occurs it can come down to loosing your baby. We lost a dog we had for ten years and. spent all our money trying to save him. Now that we have pet insurance I make sure our Reese is healthy and is taking any medication she may need and any tests she may need to ensure she stays with us as long as possible. The new year is upon us and we will definitely be renewing her pet insurance. Thank you for caring for our Reese. She is part of our family and I don't know what I would do without her

Insurer: Nationwide

By: Robin

Useful
October 31, 2018

Great Choice!

Making the choice to go with Nationwide Pet Insurance was one of the best decisions I've made. The entire process is easy from start to finish. I'm very pleased.

Insurer: Nationwide

By: Danielle

Useful
October 31, 2018

Great coverage but response time could be quicker

Loving Nationwide Pet Insurance! Excellent coverage at a time when we needed it most for our pup. Our German Shephard/Siberian Husky mix bolted out of our house and got hit by a car in our neighborhood. The only thing is that there is a 30 day response time to claims which is not the quickest response time however I am very happy with them so far.

Insurer: Nationwide

By: Addie

Useful
Verified October 31, 2018

Best Pet Insurance Ever!

Great Pet Insurance! I have had this insurance since i bought my little shih tzu, 8 years ago! Thank God it came with her Purchase. She has had to have two back surgeries that would have put me in the poor house! I had the policies that paid for 90% and i paid 10% . I had Care Credit with no interest that help me pay it off!Trupanion never gave me a problem at ! They took care of it all with no questions asked. Thank You Trupanion! You are a life saver, and continue to be!

Insurer: Trupanion

By: Angie

Useful
October 31, 2018

Nationwide Pet insurance is worth every penny!

I am so happy that I purchased this insurance for my cat. It gives a piece of mind that you can’t put a price on. The customer service is amazing and the reimbursement process is very smooth!

Insurer: Nationwide

By: Monica

Useful
October 31, 2018

thank goodness for pet insurance

we have a very active and mischevious dog and if it wasn't for our insurance we may well be broke. He has had mennengitis ,stung, ran into truck resulting in 3 1/2 gash in his side , torn dew claw, bites on his tail ,you mention it he has done it. In times of stress (when he is hurt ) you don't have to think if I can afford this ,you just go see the vet and pets plus have always come through with 80% of the total bill . THANKS VERY MUCH

Insurer: Pets Plus Us

By: norman

Useful
October 31, 2018

Great coverage for a great price!

Easy claim process and easy to send money directly to your bank. Great coverage for a fair monthly cost.

Insurer: Nationwide

By: Courtney

Useful

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