Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,440 total


February 27, 2019

Very customizable plan

This is my first experience with pet insurance. I did a LOT of research and PetsBest was the BEST choice for me and Maverick. Very customizable plan and quick and easy claims process.

Insurer: Pets Best

By: Melanie

Useful
February 27, 2019

I appreciate the simple process

I appreciated the simple process and clear reimbursement info! This is the first time I have had pet insurance and well care and so far I love it. We just added our second puppy! Great job. Do you have an app for submitting claims?

Insurer: Pets Best

By: Ryan

Useful
February 27, 2019

Pleased with my decision

I'm very pleased with my decision of getting this insurance for my Graycie Rain. Thank you so much for being so affordable and easy

Insurer: Pets Best

By: Robin

Useful
February 26, 2019

Health Paws coverage is fair and affordable

Healthy paws pet insurance has been a godsend. Our rescue boy, Joey, recently had to spend four days and three nights in the hospital due to a bacterial infection that went into his bloodstream. It was a very serious, life-threatening condition, and it was emotionally/nerve-racking to deal with. Healthy paws made the process a bit easier, especially since we didn’t have to worry as much about the financial implications of such a serious condition. Good veterinarian care is not cheap, and it’s wise to have pet health insurance. Hopefully, one will never need it, but when the need arises, as it did in our case, healthy paws really helped.

Insurer: Healthy Paws

By: Darrin

Useful
February 26, 2019

Great Service

It is a very smooth & prompt service. I have had no problems. This definitely help ease the financial burden of my fur baby,s care. This is one of the best investments I’ve made. 😊

Insurer: Nationwide

By: Maureen

Useful
February 26, 2019

Fantastic pet insurance. Don’t know how we could have managed without it!

Best pet insurance I could ask for. Almost every problem is covered without a lot of hassle. Customer friendly. Claims are super easy to send in for processing. Love getting the monthly newsletter which is very informative. Email conformation that my claim is being processed. Prompt and timely reimbursement. Just the best!

Insurer: Nationwide

By: Brenda

Useful
February 26, 2019

Exhausting to deal with

If I could switch companies, I would! But my guy is stuck here because he has medication conditions he developed while on Pets Plus Us. There's almost always some problem or another that you need to call them about.. often them blaming the vet/waiting on the vet which is not true. My vets have shown me proof when they've sent what this company requests and they say they get this problem from PPU all the time. One of my vet clinics has stopped recommending this company. Their customer service is horrible. I just spent 20 mins on the phone, most of it on hold trying to sort out my monthly premiums ($200) for my cats and the discount I was supposed to be getting. Let me say this is the second time I've had to call.. and the first resolved nothing at all, which is typical of PPU. After 20 mins they either hung up on the other end or the call dropped, that's was 20 mins ago. No call back. Nothing. Still unresolved. Add to that.. one of my cats I have an e-mail from them stating the monthly premium would be x amount, and they actually charge nearly $10 more a month than I have them on e-mail stating it would be. I feel this company counts on just exhausting you fighting to get things resolved.. hoping you'll just give up. I don't recommend this company at all, it's far too much hassle. I've been with them for going on 3 years now. Oh and I've never gotten a reimbursement for my cats medications from last May! They denied it.. and it's the exact same ongoing medications they've continue to cover! lol Figure that one out? Literally no change or different, they just decide to decline a month of his monthly medications then resume covering it again lol Not the first time they've done this. They're very unreliable. I'm exhausted trying to deal with them. Reading other reviews it seems I'm not the only one. I will say the positives I've found is that they do cover alternative treatments and when they're not trying to wear you down and are actually on the ball, they're great.

Insurer: Pets Plus Us

By: J

Useful
February 26, 2019

So Helpful

Having this Affordable insurance on Sophie keeps me worry free and helps so much with the cost of wellness, too. It keeps me from procrastinating so I get her shots, heartworm prevention and flea prevention meds on time! Reimbursement turn around time has been great! I get it before the credit card bill! Thank you, Nationwide!

Insurer: Nationwide

By: Sandra

Useful
February 26, 2019

It was quick and easy to make claim after making sure you have all that you need to submit!

I am glad I got pet insurance through nationwide! I have only heard great things!! And after my dog had to have surgery after she ate something, the bills were crazy but nationwide kept with what was advertised and we got 90% back what we paid. Pet insurance was one of the best decisions I could of made! They helped out big time!

Insurer: Nationwide

By: Lindsey

Useful
February 26, 2019

Gracie's Fairy God Parents

My 7 year old Gracie has been through a lot from Tooth extractions, to bladder problems. Since 2 months old she has been insured by Nationwide and I am beyond pleased. Upon her last visit she needed multiple procedures, and I did not blink over payment knowing she was covered. I received a check not more than 2 weeks after her surgery! They cover almost everything in a comprehensive plan. Both my pups are covered and I would recommend them to any pet parent! Certainly eases my mind.

Insurer: Nationwide

By: Donna

Useful

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