Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,030 total
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I will use Pets Best again
We had to say goodbye to our best friend, Boba Rex. I was unsure of whether or not euthanasia/cremation was covered under our policy but sent in anyway. I was waiting to cancel the policy for him until I received word on his final claim. I was surprised to see the majority was covered, as well, as then Boba Rex's pet's policy was cancelled and we were given a prorated refund, which I did not expect. It made the whole process of having to deal with putting my dog down so much easier. Thank you. I will continue to use Pets Best for my other animals.
Insurer: Pets Best
By: Michael
Always in tune with us
Always in tune with us and our love and care for Denali. But it may be too expensive for most to afford
Insurer: Trupanion
By: Nancy
Pets Best is truly the BEST.
Pets Best is truly the BEST. The website is extremely easy to use from adding another pet to submitting a claim, it just couldn't be any easier. The claim process is user friendly, the way in which the decision was reached is also easy to understand and payment was in my mailbox within days. I have recommended Pets Best to my friends and family and will continue to do so.
Insurer: Pets Best
By: Melanie
Fast claims payment
Fast claims payment, direct deposit of checks to account. Excellent phone support and ease of filing claims. Would be a 10 but Trupanion no longer pay for heartworm tests at yearly checkup.
Insurer: Trupanion
By: Pam
Large premium increases
It used to be a STRONG 10, and I HAVE recommended Trupanion to ANYONE I meet, especially if they are getting a new dog. However, the sudden large increases over just a year increment (almost $20 one year and $17 just recently) has disappointed me. YES, there are MANY benefits with Trupanion for sure but I feel like making claims HAS made my premiums go up though I have been told that isn't true. I APPRECIATE all the help I have been getting from Trupanion but just wish the increases were lower $5-10 a year. My dog's policy has DOUBLED in less than 4 years! =( (My conversation with Kasie was good though and she was VERY helpful!)
Insurer: Trupanion
By: Mona
I am overall very impressed
I am overall very impressed with Trupanion and the level of reimbursement.
Insurer: Trupanion
By: Catherine
I am still happy
Nothing has changed. I've recommended Trupanion to others in the past. And am still happy.
Insurer: Trupanion
By: Sue
Easy to use
The app makes it easy to submit a claim. I’m please with the cost for services.
Insurer: Nationwide
By: Maria
Appreciate the speedy response
We received the check within days of submitting the claim. We appreciate the speedy response. Do think the premium is way too high. It has increased so much over the last couple of years that we may have to drop it.
Insurer: Pets Best
By: Laurie
Deductibles. Way to high considering the monthly rates.
I found the deductibles very high. Considering the monthly cost of your plan etc. Wish they would cover more specialty food costs and long term meds
Insurer: Pets Plus Us
By: Chris