Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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PetsBest is the Best!
PetsBest is the Best! Efficient, effective, worth every penny and great for our family of doggies! Thanks Pets Best, you're the best! Scout and Sky
Insurer: Pets Best
By: Stuart
So grateful to have Pets Best
My sweet Nugget suffers from IVDD, a disease that is not curable unfortunately. His last episode was so severe that surgery was required. We discovered a herniated disc that was puncturing a nerve on his left hip and would of caused him paralysis on this side. Is never easy for your pet to be put through surgery and recovery, but we could of not have a better outcome for him and his health. I am so grateful to have Pets Best insurance, and know that my furry kid is in great hands, and not have to worry about cost during difficult times. These opportunities to support his health, are only possible because of our pet insurance. Thank you Pets Best!
Insurer: Pets Best
By: Olga
Recommended to friends
What can I say other than "Thank You!" We have 3 dogs enrolled in Pets Best and could not be happier with the program. Two of our dogs have had significant issues within the past 18 months. All claims for their illnesses have been processed promptly and as expected. Pets Best provides peace of mind that the health care of our pets, who are also members of our family, does not have to become a financial decision. Thank you Pets Best. You are recommended to all of our friends.
Insurer: Pets Best
By: Kathleen
Takes the stress out
As always, it's so easy to submit a claim with Pets Best. It takes the stress out of getting reimbursed for my fur-baby's care! Thank you!
Insurer: Pets Best
By: Kelly
Cost increased 33% this year
The insurance is decent coverage, and so far every appropriate claim has been covered per the contract. However, the price jumped 33% from one year to the next. They say costs are based on type of pet, age of pet, and where you live. The only thing that changed was my cat went from 4 to 5 years old. They claim that costs don’t increase based on claims, but that feels false based on a 33% jump. If I had known the price would increase this much in one year I would have gone with another company.
Insurer: Nationwide
By: Jennifer
Excellent service with friendly representatives
I have affordable coverage for my very active Golden Retriever who has free rein of 5 acres as well as the couch in the living roon.
Insurer: Nationwide
By: Charlene
Potential Stress Reliever
I have advocated for pet insurance to friends and strangers alike for many years. To me it’s similar to our own health insurance in that you hope you never need to use it but if you do need it, especially for a serious injury or disease, it’s there to hopefully make a likely stressful situation a little more tolerable. Plus they help with the routine things as well like annual vaccinations, flea and tick prevention, lab work etc. With previous pets I’ve had to deal with serious disease without insurance and I’d much rather have the insurance knowing I should be reimbursed some portion for treatment etc. Hope this helps whoever may read it.
Insurer: Nationwide
By: G.N.
No Hassle Claims
Our dog, Mollie, had to have surgery and it ended up being much more complicated than anyone expected leading to an overnight stay with a difficult recovery. While her experience was stressful for everyone, it was a huge relief for us to not have to worry about the extra cost. We were able to use a specialist at an emergency vet hospital as opposed to going with a cheaper option thanks to having great insurance coverage. Mollie's surgery was successful and her quality of life has greatly improved! This insurance has been worth every penny!
Insurer: Nationwide
By: Erin
Recent Claim
I love your company. My only issue is that my premiums went up like 30% and I spoke with family members whom I recommended to your coverage and they didn’t have their premiums increase.
Insurer: Nationwide
By: Dave
Premium increases are extremely high
I am (was) a big fan of insurance and over the past 17 years I have used Embrace, Pet Plan and more recently Figo. I was very happy with Pet Plan until they changed underwriters and the terms of their policies changed dramatically. For insurance to work for us I need the features originally offered by Pet Plan: 100% reimbursement after deductible is satisfied and exam fees included. Last year the policy Pet Plan offered me on renewal eliminated 100% reimbursement with a large increase in premium. At the time (spring 2018) Figo was just about the only company offering 100% reimbursement but no longer. They only offer 80% reimbursement and charge extra to cover the exam fee. But most significantly, on a 4 year old small mixed breed the premium went from $500 to $800, a 60% increase. A company that cannot offer a consistent product from year to year with reasonable price increases is not well managed. I am very disappointed in Figo and never even got to make a claim.
Insurer: Figo
By: Thelonius