Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,030 total


November 08, 2018

Direct vet pay is very convenient.

Direct vet pay is very convenient. However, $200 as deductible is a bit much.

Insurer: Trupanion

By: Abhijit

Useful
November 08, 2018

Trupanion gives us good care

I think we have received good care with Trupanion. We have only been with Trupanion for just over a year and our premiums have already gone up which makes me feel as though Trupanion is being penalized for claims. Also, our dog is a rescue so she came with unknown issues to us that were deemed pre existing. Unfortunate circumstance

Insurer: Trupanion

By: Paula

Useful
November 08, 2018

Claim experience is easy

Claim experience easy but lack of coverage for the high premium is another question.

Insurer: Trupanion

By: Diane

Useful
November 08, 2018

Trupanion is the best decision

I can afford to give my little dachshund the happiest best life possible, because of trupanion. Getting this insurance was one of the best decisions I've made.

Insurer: Trupanion

By: Suzanne

Useful
November 08, 2018

Value is good

I feel the value is good...I pay a big premium, but service is fast and communication is excellent. It is all easy and takes the burden off of me submitting claims.

Insurer: Trupanion

By: Laura

Useful
November 07, 2018

Great and quick service

I got pet insurance for my Bernese Mountain dog because I heard stories from other owners about how prone this breed is to injuries or to eating foreign objects and needing surgery. I never thought I’d have to use it because my dog got hit by a car. In a very stressful time, I was worried my experience with Embrace would be like my experiences with car insurance, home insurance, etc. I was glad to find it was NOTHING like my other bad experiences. The staff is kind, patient, and knowledgeable. They say claims can take 10-15 days but it only took 3 business days for them to start reviewing/accepting my claims. It doesn’t feel like they’re just trying to make money off of you, it feels like they are happy to be able to help provide healthcare for your pet. They’re able to explain to you exactly why your premium is what it is, and I really appreciate that transparency. I highly recommend pet insurance for everyone, but especially insurance through Embrace.

Insurer: Embrace

By: Melissa

Useful
November 07, 2018

Best pet insurance on the planet!

The Nationwide policy with well-care is comprehensive and the premiums are reasonable. Processing is easy and thorough. Claims reimbursement is a breeze with Chase Bank.

Insurer: Nationwide

By: Denise

Useful
November 07, 2018

Set Fees Too Low

The fees for different medical problems are too low for what vets charge. Additionally, there are many medical conditions Nationwide doesn't cover, which are not listed on their Website. You have to wait until you get your policy along with the printed list of conditions not covered.

Insurer: Nationwide

By: Dana

Useful
November 07, 2018

Due to low coverage rates, I find that I need to review all claims for accuracy regardless of whether or not it is needed.

While I find that claims are made in a timely fashion and seemingly in line with the scope of benefits, the coverage is lower than I would have expected given the premiums. I find myself reviewing all EOBs for accuracy. Again, I have not found issues but am always surprised how low the coverage is. As there have not been issues, I have not yet been prompted to reach out; I am only sharing my thoughts since the survey asked me to..

Insurer: Nationwide

By: Trevor

Useful
November 07, 2018

Awesome!

I have had Nationwide for about 2 years now and I absolutely love it! . I work at a dental office and deal with insurance companies on a daily basis. I see insurance denying claims for no reason, and patients having to pay out of pocket along with the premiums, so I went in with very low expectations. I have never had a claim denied, ever! In fact, it has been such an easy process and my claims get paid very quickly. If only other insurance companies could get on board with nationwide and the way they treat their insured. I have had to call with some questions here and there and am always greeted professionally and respectfully. They are super helpful every time. I have referred my brother for his dog and my good friend and they also really love it! If you are looking for pet insurance, look no further. You won't be sorry with Nationwide.

Insurer: Nationwide

By: Stephanie

Useful

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