Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,030 total
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Surprisingly Pleased
We were reimbursed more than I thought we would be for our dogs issues and problems she needed corrected.
Insurer: Nationwide
By: Susan
Do not buy this pet insurance
I turned in 2 claims. Received no feedback as to whether or not they would be paid. After 2 1/2 months I called. I was told the insurance does not cover diabetes because I have a “basic” policy. They never fail to take $45 out of my account each month but can’t even respond to several emails I sent them regarding the claims. I cancelled the insurance. Worthless!
Insurer: AKC
By: Michael
Best Insurance Company I've Ever Encountered
This insurance works exactly as advertised. Very simple to understand insurance model where you decide on the amount of your premiums based on the amount of your deductible. Customer service is fast, friendly and always extremely helpful. Never any surprises or gotchas like you get from other insurance companies. I am so impressed with this company that I bought their stock.
Insurer: Trupanion Canada
By: Mike
DO NOT EVEN CONSIDER USING ANYONE ELSE
I’ve been using Healthy Paws for 3 years now. Their rates are excellent, their app couldn’t be easier to use and the people are understanding and caring. I had Trupnion for 2 months until I was fortunate enough to find Helthy Paws, best thing I ever did for my dog! Their reimbursement is speedy and efficient. Their communication is excellent. I can’t say enough good things about them.
Insurer: Healthy Paws
By: Janice
Best thing I could have ever done
I would do this again in a heartbeat. Every year I get back more than I put in so it's been totally worth it. My dog gets UTI's about every 3 - 4 months so between that and annual shots, this has paid for itself.
Insurer: Nationwide
By: Robert
I would definitely recommend Healthy Paws, great company, and great people
When looking for health insurance for my two new puppies I looked at all the options. When I contacted Healthy Paws with some questions they were very helpful and answered all my questions. I liked the ease of the signup process and the usability of their phone app. It was not until a year later that I needed to actually use the insurance and when that time came I was pleased to find that the upload process and claim process was so easy. I uploaded the records that I received from my Vet and then snapped a picture of the bills and in a week Healthy Paws had reviewed all the records and reimbursed me for the covered procedure. My Dog ended up having bone cancer and lost her leg. Having Healthy Paws insurance allowed me to be able to afford the surgery and get a second chance with my beloved dog. The best part was that after the surgery I got a personal email from one of their employees asking how my dog was and if there was anything else I needed. They also took the time to look at the rest of my policy to see that I had another dog and asked about him as well. I felt like they really cared and I am glad I went with Healthy Paws. I would recommend Healthy Paws to any pet owner.
Insurer: Healthy Paws
By: Drew
Everything went smoothly
Everything went smoothly with the claim, but I was a little disappointed to see the amount that is covered. I guess I didn't read everything as in depth as I had thought. I am still very happy with the service, and I would definitely recommend Trupanion to a friend, but I don t believe it is for everyone.
Insurer: Trupanion Canada
By: Martin
Problem with per incident
I have a problem with the per incident instead of per year deduction. I have been paying for over 8 years and have never had a total over the deduction-I know this is a good thing but it seems like I've been paying for something I can never use.. It bothers me a little. I know insurance is a just in case thing but I've paid an extra $5,000 plus the bills. Just saying.
Insurer: Trupanion
By: Ed
Amazing, smooth coverage
Trupanion has saved me thousands of dollars over the years. The process is so smooth and they reimburse quickly. I love that the deductible is by issue not yearly. I love that I have never had to limit the care of my dogs for financial reasons. Thank you, Trupanion!
Insurer: Trupanion
By: LINDSEY
Nationwide paid my dog's emergency surgery claim very quickly
My dog had emergency stomach surgery and it cost us $6,000+. I had low expectations that the insurance would even cover half the amount. I know with our previous plan (basic medical) there was a maximum. We upgraded to major medical a few years ago. They ended up paying about 60% of our claim within a few days, which was awesome. I hoped they'd pay 75-80%, but I'll settle for this amount. They also didn't cover the preventive gastropexy to prevent his stomach from flipping when he eats quickly. The doctor decided to do it preemptively since he was already in the stomach. I would think that this preventive procedure can be covered at least at 50%.. The cost of not doing this procedure could cause far more expensive problems in the future. But maybe this isn't a surgery that they'd pay for anyway, if the stomach did actually flip. Overall, we were satisfied, although we probably reached our maximum payout and won't be able to claim anything else. Having the higher priced major medical plan saved us this time around.
Insurer: Nationwide
By: Sophia