Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,918 total


Verified January 13, 2019

I am so thankful I chose this company!

This company saved me! They are kind, compassionate and everything a insurance company should be. I switched from my old insurance company when I got my new dog because they were slow to pay and had very low maximums. My previous dog had no problems until the end of her life and the other insurance covered less than half of what we ended up paying. I almost didn't get insurance again because it hardly seemed worth it. But a friend told me about Trupanion so I decided to go with them. A totally unexpected life threatening illness brought me with my puppy to emergency. I was a complete mess and terrified I would lose my dog. Not only did Trupanion approve the claim within a coupe of hours - on a Saturday night! - they also asked the vet assistant to tele that they wished us all the best and were hoping for my puppy's recover. Both the veterinary nurse and I were in tears. She said "I have never heard that kind of thing from an insurance company." Fortunately she did recover although has some ongoing problems but they are manageable so far. I am so grateful to be with this company.

Insurer: Trupanion Canada

By: Annabel

Useful
January 13, 2019

Lifesaver for our Maltese

Healthy Paws was a lifesaver for our Maltese after she was attacked by two dogs. At first I got pet insurance because she was such a small puppy and I was worried she'd fall off the bed or something, but I never imagined she would be attacked and nearly killed by two dogs who escaped their owners grip on their leashes. It was such a shock, and totally unexpected. She had surgery and made a full recovery. Healthy Paws is so easy to use and simple to understand. The low monthly fee is very worth the peace of mind. You can enjoy your pet more. We are grateful that we still have our sweet little Maltese.

Insurer: Healthy Paws

By: Anne

Useful
January 13, 2019

Great coverage after a seriously unexpected surgery for my dog.

Great experience with insurance. I was content with the amt that I Got reimbursed. Glad I choose to get this insurance. Easy to put in claim and track progress.

Insurer: Nationwide

By: Heather

Useful
Verified January 13, 2019

This company will find anyway possible to deny claims

For 6 years I paid THOUSANDS of dollars for full coverage with this company—I NEVER filed a single claim with them! They denied my one and only claim with them for a UTI in my 14yr dog. Their reasoning for denying this claim was because 7 gyears ago my dog had accute kidney failure (nothing to do with any sort of UTI). But because this company feels acute kidney failure, acute renal failure, abdominal urinalysis/blood values—are the same signes consistent with a UTI. They denied my claim for a common UTI 7 years later. Trupanion told me I could attempt to disbute their denial of my claim, but the representative said, “no one ever wins the disputes and I’ve never heard of them paying a denied claim”.

Insurer: Trupanion Canada

By: Robin

Useful
January 13, 2019

Best ever.

Best ever. We tell everyone they must get a Trupanion policy!!!

Insurer: Trupanion

By: Leah

Useful
January 13, 2019

I tell everyone I meet

I tell everyone I meet that they should have insurance on their pets. I highly recommend Trupanion but I don't know if they do anything about it. Shelby is doing very well now but he is looked after by maintaining his health every day.

Insurer: Trupanion

By: Lois

Useful
January 13, 2019

Love Trupanion insurance

Love Trupanion insurance and ha e highly recommended this to vets and friends

Insurer: Trupanion

By: Patricia

Useful
January 13, 2019

Thank you Trupanion

My dog lives a much more comfortable life thanks to Trupanion. I would not be able to afford her allergy pills without this insurance! Thank you Trupanion! 🐶

Insurer: Trupanion

By: Russ

Useful
January 13, 2019

Trupanion has been a blessing

with each visit to our vet, trupanion has been a blessing! I take my fur baby in for her diabetes and know that she can get the treatment and care she needs because of the wonderful coverage!!! I'm not sure how I could have gotten her where she is now without trupanion. claims are quickly processed and I know what I owe after payment. trupanion was truly a life saver for my girl!!!

Insurer: Trupanion

By: Cheryl

Useful
January 13, 2019

Trupanion is always great at

Trupanion is always great at paying me back really fast. I work as an ER vet tech and at the front desk- I always recommend you to the people who Don't have insurance.

Insurer: Trupanion

By: Jennifer

Useful

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