Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,816 total


Verified October 13, 2018

Trupanion is 10 *'s in all categoies

After much research ( I am an ins agent), I selected Trupanion 9 years ago to insure my two aussie pups with Trupanion. Best decision ever. Their customer service has been A+++, their premiums very fair (they've even reduced my premium based on positive claims experiences in my policy pool), and when it came to be claim time, coordinated with my vet's office and paid within two weeks. I can't recommend enough. This insurance is doing exactly what I needed it to: it removed financial considerations from my decision making when it comes to medical issues with my pups.

Insurer: Trupanion

By: Gina

Useful
October 13, 2018

100% Covered

It is always such a pleasant surprise when 100% of the bill is covered. Yes there are premiums to pay, but to not have to come up with the money unexpectedly is always a treat.

Insurer: Nationwide

By: Beth

Useful
October 13, 2018

Pet insurance is the best decision I ever made

Pet insurance is the best decision I ever made for my dogs. Had to take one of my dog to a specialist and my bill was over $600 and Nationwide reimbursed me 90% of that cost.

Insurer: Nationwide

By: Ana

Useful
October 13, 2018

Insurance helps keep my dog healthy

Having this pet insurance makes keeping my dog healthy easier. Knowing we can get reimbursed for expenses makes taking her to the vet more affordable.

Insurer: Nationwide

By: Peggy

Useful
October 13, 2018

Vets charge to much and nationwide rebuses to little

I think what you reimburse is horrible. It is a fraction of what the vet charges..

Insurer: Nationwide

By: Michele

Useful
October 13, 2018

Amazing service

Amazing service, helpful & informative. Always get a person on the line who can answer your questions & explain coverage. Glad to find the deductible is per illness for life of dogs not calendar year! I have paid for 10 years for 2 never submitting a claim. Wish I had called sooner. Kathy Pakiela

Insurer: Trupanion

By: Kathy

Useful
October 13, 2018

Customer service is friendly

Customer service is friendly and knowledgeable. Making a claim was simple and truly helped me afford care for my puppy.

Insurer: Trupanion

By: Meredith

Useful
October 13, 2018

I will always have pet insurance.

I will always have pet insurance. I never want to be in a position to have to put a pet down because I can't afford treatment. I love my fur babies way too much.

Insurer: Trupanion

By: Christine

Useful
October 12, 2018

I love Trupanion

I use Trupanion for all my pets, and have for years. They are very good, efficient at processing claims -- even complex ones. The customer service is awesome. Last year, I had a large claim for a 15.5 year old dog with multiple problems (new and chronic) and they processed it fairly and quickly. After that dog passed I got a puppy and they processed an emergency vet claim, quickly and they also answered my questions about coverage for a retained deciduous tooth. I ended up not needing the coverage for the tooth, because a day or two later it finally fell out. But they explained that the tooth would likely be covered, when typically dental is not covered, and why -- they cover extractions for unexpected types of events like accidents or a retained baby tooth when the adult tooth has already come in, but don't cover other types of dental care in my policy.

Insurer: Trupanion

By: Ann

Useful
October 12, 2018

Overall I am extremely happy with Nationwide pet insurance

With the exception of the coverage for my dogs Hyperparathyroid being ridiculously low (full reimbursement of less than 800 for a 4000 surgery 2 years in a row) I have no complaints with Nationwide. I have been with them for the last 9 years and always receive reimbursement within 30 days and customer service is awesome! I have looked at competitors and while they are all relatively competitive I prefer the lower annual cost to other companies that have a higher annual cost with a reimbursement cap. I have both my dogs on Nationwide and I know my 10+ year old Ridgeback would not be with me still if I would not have had coverage. Helps get you through illness or injury if you know you can do the best for your fur-baby.

Insurer: Nationwide

By: Christine

Useful

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