Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,795 total


January 23, 2019

Took over a month for the claim to be processed, but it paid off

My cat Maurice had some teeth pulled at the beginning of November, and I got back 90% after meeting the deductible. Maurice's insurance is a great investment in his health, both now when he's young and strong, and later, to maintain his health.

Insurer: Nationwide

By: Melinda

Useful
January 23, 2019

Great insurance company

I really happy with Nationwide . Is nice to have insurance for my baby and I can keep my vet. Thank you Nationwide

Insurer: Nationwide

By: Lucia

Useful
January 23, 2019

They keep significantly increasing the price of our insurance.

We signed up for Nationwide two years ago at a rate of $60 per month. This seemed reasonable and we wanted to make sure that our dog was covered. Our dog is now 3 and they have increased our rates by $90 per month. They are now asking for $150 per month. We now feel stuck with this insurance as other insurances may not cover anything deemed to be a pre-existing condition. When I called Nationwide to see why the price went up so much, they said all plans went up due to increased costs in veterinary care. $90 per month seems like quite a significant increase for ‘increased costs in veterinary care’ in one year. I didn’t feel they were being honest with me and I feel like we are being punished for using the insurance to cover a surgery our dog needed to have on her leg. I would not recommend Nationwide unless you only need it for a year, otherwise you are locked in and they will significantly increase the prices taking advantage of the fact that you are locked in with them.

Insurer: Nationwide

By: Beth

Useful
January 23, 2019

Raised premium from $64.15/month to $92/ month after 1 year of policy, no major claims

Raised premium from $64.15/month to $92/ month after 1 year of policy, no major claims (+regular $250 deductible). This is an obscene practice! I called, and of course agent couldn't care less. I used to recommend this for other pet owners, never again.

Insurer: Nationwide

By: Natalia

Useful
January 23, 2019

Weight off shoulders

comfort knowing that when the Vet said he had cancer that we would be covered.. weight off the shoulders...

Insurer: Trupanion

By: Sandra

Useful
January 23, 2019

The premiums are reasonable.

The premiums are reasonable. Reimbursement has always been prompt.

Insurer: Trupanion

By: Karen

Useful
January 23, 2019

The process is so EASY!!

The process is so EASY!! Your company allows me to focus on my sick pet, and not on the cost, and a million questions. My vet also set up the direct pay option, and I just pay my 10 at the time of each visit. My poor, sweet dog, needed surgery to remove several masses. The surgery was larger than anticipated, and harder for her to recover from. After one surgery, 1 ER visit, another vet visit and then yet another surgery, in a time span of 6 days, Trupanion impressed me! At one point, anticipating the last surgery, I sent in a pre- approval form, 1.5 days before the inevitable happened, and within 12 hours after submitting the form.... it was approved! I simply forwarded the approval letter to the vet, and after her surgery, I walked out only paying 10 of the bill, with my sweet dog wrapped in a blanket and on her way home to recoup. I don't have a lot of money, but this pet insurance is peace of mind, and allows me focus on the what s important..........Anna May s recovery.

Insurer: Trupanion

By: Erica

Useful
January 23, 2019

Trupanion is a godsend!

Trupanion is a godsend! Only regret is that I didn't get it when I first got my puppy. Now that she has a chronic health issue Trupanion is a lifesaver, covering all her medication and lab work she needs!! Thank you Trupanion!!

Insurer: Trupanion

By: Donna

Useful
January 23, 2019

So happy when I found Pets best

It took me years to finally be able to afford insurance for my 3 fur babies. I was so happy when I found Pets Best in my search for affordable insurance. Recently I made a claim and I was thrilled to see how quickly it was processed! You've really made my day Pets Best!

Insurer: Pets Best

By: Julie

Useful
January 23, 2019

I brag about Pets Best

I brag about Pets Best all the time! The claims process is easy and payment is always received in a timely manner.

Insurer: Pets Best

By: Mary

Useful

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