Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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My Old Dog
"My almost 14-year-old Shepherd mix has needed to go for more vet appointments as he ages. I can always count on Pets Best to have our back. I don't need to worry about getting health care for my boy due to cost. Pets Best takes the stress out of an already stressful situation when your best friend needs vet care. "
No run-around, quick payouts, and little red tape
I was prompted to review Healthy Paws after my dog was treated in October of 2025, but I wanted to share my thoughts on Healthy Paws for all three dogs I've used it with. * It is very easy to submit bills by taking a photo on your phone and uploading it to the site. Most of the time, no follow-up or additional materials are required. When my old dog had emergency bloat surgery, I was afraid it wouldn't be covered. It was, and the subsequent issues were also covered. It made a very difficult time a little easier. * The payout method has improved. It used to take a few weeks, but now it appears to be about a week to receive reimbursement. * I really appreciate how easy the process is to submit a claim. Most of the time, there is no need to do anything else except wait for the reimbursement. * Healthy Paws is the only insurance company I've used for dogs so I don't have anything to compare it to, however I've maintained policies for three dogs since 2017 and continue to recommend it to other dog owners. I've had to make very tough decisions in the past and this takes the pain out of bringing your dog to the vet with an emergency situation.
Insurer: Healthy Paws
By: Holly
Doesn't actually cover anything.
I picked the more expensive policy that seemed to cover more for my cat, I thought it said it included pre existing conditions were included. She has been to a lot of vets to figure out what was wrong, and they just denied to pay anything.
Easy to understand
Easy to understand, good prices
Insurer: MetLife
By: Brad Ross
Review
Pretty good service, competitive rates. Need to be a little faster on the follow ups.
Insurer: Pets Best
By: JP
The cost of the monthly premium has…
The cost of the monthly premium has quadrupled since I bought the policy and it doesn’t cover routine visits. I pay far less for my health insurance and receive many more benefits
Insurer: Healthy Paws
By: Julie Marchini
Hands Down the BEST Pet Insurance
I’ve been with Healthy Paws for over 15 years, and they’ve been absolutely incredible every step of the way. This past year has been one of the toughest for my senior dog—she’s battled a bone infection that may have reached her knee implant, histoplasmosis, and now bone cancer. Each diagnosis has been painful, expensive, and emotionally draining, but thanks to Healthy Paws, I’ve never had to hesitate about getting her the care she needs. Their claim process is effortless, their communication is clear, and reimbursements are unbelievably fast—often within just a couple of days. There’s never any hassle, never any runaround (which I have experienced with 3 other pet insurance companies over the years)—just genuine support and compassion. Because of Healthy Paws, I’ve been able to focus on what really matters: making my dog comfortable and giving her the best possible quality of life. The peace of mind they’ve given me during such a difficult time is something I’ll never forget. People often complain that premiums go up significantly as their pets age and that's true, they do. You have to plan for that. But I can tell you that in the past 10 months, our vet bills have totaled nearly $20,000 and Healthy Paws has reliably and quickly reimbursed us according to our plan, without fail!
Insurer: Healthy Paws
By: Dog Mom
Your representative Aileen Andino was…
Your representative Aileen Andino was very knowledgeable and pleasant to deal with
Insurer: Fetch Canada
By: Sharon Perry
Submitting claims online is super easy…
Submitting claims online is super easy w/Embrace. For the most part, their reimbursement amounts are pretty decent, & their customer service on the phone is very good. However, I just hope that they don’t jack up their monthly rates again in the spring like they did this last spring when my policy renewed. Fortunately, I was able to raise my deductible and bring the premium back down to a reasonable level….
Insurer: Embrace
By: Cecilia Cardwell