Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,671 total


June 03, 2019

We LOVE Nationwide Pet

We have had VPI/Nationwide for 7 years now and we LOVE it. Our dogs seem to be accident prone, and it puts my mind at ease knowing that they have insurance coverage, which allows us to never think twice about getting them the care they need due to cost. We are always reimbursed in a timely manner and the customer service is fantastic! Highly highly recommend to everyone!

Insurer: Nationwide

By: Erin

Useful
June 03, 2019

nice staff

They have a very nice staff and a very capable vet working here. The quality of service is good but be prepared for an unreasonably expensive bill at the end of your visit. At times, the vet has recommended "just in case" precautionary measures that ended up costing us an astronomical amount that the insurance wouldn't cover. All this without warning you about the costs before taking action.

Insurer: Trupanion

By: John

Useful
Verified June 03, 2019

Trupanion is a HUGE SCAM!

I am canceling my plan after 5 years of paying so much money to this scam of a company! I signed up when my dog was just a year and a half years old after I read such great reviews online! I started out paying $74 per month for a plan with a $250 deductible and slowly payments kept increasing until I was paying over $85 per month when I submitted my first claim when my dog was suffering from an ear infection- my claim was denied, stating there were missing files from previous vet clinic records. I sent many emails, with more documents and tons of proof he never suffered from ear infections! I sent copies of every visit documented at both clinics, and continuously arguing and denying their statements that this was a pre-existing illness! I finally received a cheque for $48 on my $380+ in vet fees. As I was very upset and had argued my point as much as possible, I called considering to cancel my plan. They convinced me to increase my deductible and pay lower premiums/monthly fees. I now have a plan with a higher deductible, and my monthly fees began at $48 with the changes made, but have since creeped up to over $54 per month over the year and guess what, I just submitted a claim for an injury my dog suffered to his knee while running at the Dogpark. We paid $850 for xrays and diagnostics and again they have denied this claim stating pre-existing degenerative causes - how is an injury a pre-existing illness you scammers?!?! They are basing this on a visit to the vet when my dog was stung by a bee but when we had gone to the vet to see why he was limping, our vet ( not so smart) recommended X-rays to determine the cause for swelling/inflammation. I’m so angry because the 4 years of premiums I paid could have been well worth more in an investment that I could have used to pay for vet bills as we’ve gone along. They denied my coverage based on bullshit and I am canceling so I don’t give the another cent! If your looking for pet insurance, this is not the one to choose! Don’t believe the fake good reviews! Trupanion is a HUGE SCAM!!!

Insurer: Trupanion Canada

By: Tanina

Useful
June 03, 2019

An amazing company

An amazing company - 30 days after starting with the trail offer I decided to renew - good thing as my Corgi developed meningitis with expensive care over the next week - total bill at that point was almost 5K - after the co-pay and deductible they covered everything - no questions asked - You cannot go wrong here if you love your pets - and of course you do!

Insurer: AKC

By: Frank

Useful
June 03, 2019

This insurance is great

This insurance is great. I email the claim, and have reimbursement in less than a week. I have this insurance on both of my dogs. Very very happy with them.

Insurer: AKC

By: Joanne

Useful
June 03, 2019

Easy-Peasy Claims

Trupanion makes it so easy to take care of our girl. My vet is able to submit on our behalf so I never have to worry about paperwork. I get to focus on my pet's health and not worry about claims or breaking the bank, which is such a relief.

Insurer: Trupanion

By: Kerri

Useful
June 03, 2019

I was surprised by how much I had to pay out of pocket for the bill.

I was surprised by how much I had to pay out of pocket for the bill. I have a $250 deductible and ended up paying almost the whole bill which was almost $400.

Insurer: Trupanion Canada

By: Stacy

Useful
June 03, 2019

Saved my dog's mobility

Trupanion made the claims experience easy and seamless. I am satisfied with absolutely every aspect of my claims and I feel confident my dogs are protected without hassle. I would not have been able to afford Charlie's hip surgery without Trupanion being there to help.

Insurer: Trupanion Canada

By: Laura

Useful
June 02, 2019

The BEST in coverage, rates, ease of making a claim, and quickness of response

I have had Healthy Paws Insurance for 4 years and they are absolutely the best I’ve ever had! The claims process is so easy and they respond very quickly. They are the only way to go

Insurer: Healthy Paws

By: Sue

Useful
June 02, 2019

Excellent compared to what's out there

The policy I have for my dog is excellent though pricey. Usually my claims were processed quickly however twice they took way too long (I received my payment just before the before the alloted time you have to process payments was up) despite my having signed up for direct deposit. With the amount I am paying that was not ok. I love that my policy covers 90%, covers 90% of preventative heartworm and flea and tick prevention too and that the deductible is only 100 per year. I have recommended you friends and associates. However I do NOT like the "pre-existing condition" garbage that all insurance policies have even though fortunately it does not apply to my pet. I thought it was garbage pre-Obama when it was on human's insurance policies as well and wouldn't you know there are idiots in this world that want to bring it back. In case you haven't figured it out, people and animals that are sick or have "pre-existing" conditions are most in need. Are they supposed to die? Please ask yourselves, in particular have your executives and CEO how they would feel if they didn't have money and were told "sorry, we won't pay for your health condition because it was pre-existing." Consider cutting your CEO and executive paychecks and lowering your prices, and yes, include poor sweet pets who have the misfortune of having pre-existing conditions. The price of healthcare needs to be drastically cut for both humans and animals in this country!! It's out of control. And yes I am speaking up about this!!!

Insurer: Nationwide

By: Melinda

Useful

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