Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,503 total
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Thank goodness I have insurance and you are the best
I think I have good insurance on my two yorkies. With the premiums that I pay, I would like to see the insurance company pay more. If your animal has been spayed, neutered, microchip, or any other items that is a one time deal, the insurance should charge less for premium or pay more and other service. Please take this to the board and see what can be done. The customers are paying for services that they don’t need. If you are a new customer, I can see needing those services. My two yorkies have a wonderful vet
Insurer: Nationwide
By: Janice
Claims process was so seamless and quick
Our 4 month Goldendoodle, Maddie broke her leg 4 weeks ago. It happened in the evening which meant it was a visit to the emergency vet, where X-rays were taken and a splint applied. The next day we went to our vet and it was decided she needed surgery. All my claims were processed and paid within 10 days, if not sooner. They allowed all the charges except for office visits (which we knew ahead of time). I was already impressed and then I received a personal email a couple weeks after surgery asking how Maddie was doing after her surgery. They have met and exceeded my expectations. I feel safe having all 3 of my dogs insured by them.
Insurer: Healthy Paws
By: Colleen
Great program, watch rate increases
I have had Figo for a year and been very happy with the service. From the virtual vet (which we have used numerous times for my dog that likes to eat anything) to the easy claim service and payment, we have been really happy. They did try to do an increase when we moved to a lower cost state (NY to IN), but we got them to move to lower options after a short call with their team. Overall, we have been really happy with the service and customer interactions.
Insurer: Figo
By: Alex
Love this insurance!
Figo Pet Insurance is awesome! The policies are straightforward and easy to understand. The customer service is incredibly friendly and filing a claim couldn't be easier. The turn around time from when the claim is filed to receiving reimbursement is FAST! I love that I don't have to worry about cost when needing to make decision about treatment for either of my dogs. Proud to be part of the Figo Family!
Insurer: Figo
By: Jill
The most attentive and caring service.
My dog has had epilepsy for a couple of months now and Healthy Paws has aided us in all the expenses to make it easier on our wallets. We are so appreciative of the check in emails they’ve sent asking about our dog and are truly empathetic of our situation.
Insurer: Healthy Paws
By: Sabrina
This Insurance is a Must Have!
I am so thankful that I've had this insurance on my dog since she was 8 weeks old. The most simpliest things as a teeth cleaning was worth my whole premium for the year. It is a must have if you are taking correct care of your pet.
Insurer: Nationwide
By: Debbie
Satisfied
You are perhaps the only insurance company I've ever dealt with where more claims are covered than I anticipated would be. I am very satisfied with Pets Best and will recommend you to anyone I know in need of pet insurance.
Insurer: Pets Best
By: Ben
Live up to the policy
I was happy with the outcome to my claim as the policy was followed and I was reimbursed appropriately
Insurer: Pets Best
By: Jen
I don't know how I would manage without Trupanion.
I am so grateful for Trupanion's coverage for my two dogs and my cat. Having just retired, I now have a very small monthly income. Several friends have suggested that it would save me quite a bit of money to drop my insurance coverage. That may be true, but I wouldn't sleep well because I would be continually worried about not being able to provide the medical needs of my pets. Knowing that I have Trupanion to help me, I am never afraid to take one of my pets to the vet to assess and treat issues that arise. I don't have to worry about them being in pain or any other kind of suffering, and I will never have to euthanize one of my furry family because I can't afford to treat a medical problem. Thank you, Trupanion, for your help with the health of my little friends!
Insurer: Trupanion
By: Laurie
Fast and easy reimbursements!
I was never the type of person to think pet insurance was worth the cost, but I’m so glad I signed up with Figo when I did. My dog ended up needing monthly pain meds that cost more than the monthly premium, and then he needed several appointments and Xrays to figure out why he was limping. Turns out he needed TPLO surgery, which was very expensive. Figo reimbursed me very quickly and without any issues. The premium has gone up in the last year and I do debate whether or not I will continue my policy if it increases again, but I am very thankful to have had the coverage for my dog’s surgery.
Insurer: Figo
By: Amanda