Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Extremely Happy I Chose Healthy Paws Pet Insurance!
I compared many pet insurance companies and I am extremely satisfied with my choice of Healthy Paws Pet Insurance. No deductible per incident only once annually, no caps on payouts at all, and they even cover congenital issues if symptoms first occur after the start of the insurance. This is very important if you have a pure breed. When our dog was a little over 2 she started to show signs of an issue. We have a $100 deductible and 90% coverage and Healthy Paws has been fantastic! With the app I just take a picture of the vet bill to submit a claim- it couldn't be more simple. We were able to have an MRI to diagnose her which would not have been affordable. Any pain medication she will need to stay on long term is covered. If she gets worse and needs surgery we know it will be covered. We only had one claim denied because it looked like a well visit. It only took a call to talk with them for them to correct it without argument. They paid all our claims quickly and we have only experienced very good customer service. I had fears about sending all the medical records at time of first claim because I heard horror stories about pet insurance companies using pre-existing condition to deny legit claims. But that didn't happen--they have been paying all our claims without any issue at all. It was so easy and they really seem to care about your pet and want to cover them so they can get well. Like all insurance I am hoping the rates stay reasonable and affordable, but I can say right now that I could not be more pleased with my choice of Healthy Paws for my pet insurance!
Insurer: Healthy Paws
By: Lori
Impressed
Wasn't sure that I needed pet insurance, but I have too cockapoos and they both got sick within a week of each other and the pet insurance was saved they family budget. It was the best decision that I could have ever made. I tell everyone I meet about FIGO insurance and how it saved they day! I strongly recommend every pet owner get some coverage.
Insurer: Figo
By: Mike
Wellness Worth It
I got a full plan, including wellness on my puppy. It was very worth it because there is a lot of wellness cost upfront for young animals. Many trips for checkups and booster vaccines and stool sample tests, etc. Having the wellness plan at a time like this really made it worth it and helped keep those costs under control. It's also nice that there is no deductible for wellness and pays 100% up to the yearly limits. I do wish those limits were a little higher without having to go up to the next tier, the $26/mo. option isn't feasible when you run the numbers. I also like the peace of mind that, with having the illness and accident insurance, too, seeing how smoothly the processing went for my wellness claim, I can expect the same level of service should I need to file an accident or illness claim.
Insurer: Pets Best
By: Alyssa
Love this company!
So reliable, transparent and quick!! Very happy customer!
Insurer: Pets Best
By: Randi
Nationwide has saved the day on many occasions.
Our fur baby needed surgery and Nationwide was there to help cover the costs. Having pet insurance is one of the best decisions we have ever made.
Insurer: Nationwide
By: Kathryn
45% annual premium increases
We’ve had Healthy Paws for 10 months to cover our Golden Retriever puppy. Unfortunately, we’ve had to file a number of claims this year due to multiple UTIs and cases of giardia. We were shocked when we received notice that our premium was increasing 45% after our first year ($55/month to $80/month). Our neighbors have a two-year-old Golden Retriever (same breed, same zip code) and he was much healthier this year. Their Healthy Paws premium increase was only 14% ($48/month to $55/month). The Healthy Paws states that premium increases are based solely on breed, zip code and age, and not on claim submissions. Based on our experience this is clearly false marketing. I have been trading emails with them this week trying to understand how they justify a 45% increase, and I have only gotten generic responses to the effect of “increasing costs of new technology,” “advances in veterinary care”, and “changes in policies”. Conveniently, last week, they removed the line “Rest assured, we will never penalize you with higher rates for making claims” from the website. If you choose Healthy Paws and you need to file claims be prepared to be penalized with excessive annual increases. We had budgeted to spend about $650/year for pet insurance, and after a year to keep our same policy/coverage they expect us to pay almost $1,000/year.
Insurer: Healthy Paws
By: Thomas
I am glad I purchased pet insurance from Nationwide
I have had pet insurance many years ago. I discontinued it because they never paid enough of the vet charges to equal the payment. This is my fourth dog of this breed and have never had an issue with hips or back. The vet assistant at the office was talking about pet insurance and how it has changed thru the years and she encouraged me to try it again. I purchased the insurance when my dog was a puppy. Sometime later maybe when he was about 2 yrs old, he started limping and after many doctors and specialists, we found out he had injured his hips and back and has arthritis. He is doing better now, but he needs ongoing care. Nationwide has paid many of my bills, which I was surprised about because of my past experience with pet insurance. I live the company so much, that I purchase a policy for my nephew's new puppy.
Insurer: Nationwide
By: Diane
Best decision I've made regarding the care for my pet
I have been a Healthy Paws member since February 2017 and I can safely say that signing up for their pet insurance program is one of the best decisions I have made in regards to caring for my dog. I have had to file claims on 3 separate occassions and in each instance the process was simple, quick and stress-free, allowing me to focus on the health of my dog. I was able to easily upload images of the invoices to the app and was promptly reimbursed 3 business days later. The annual deductible as opposed to a per incident deductible along with a 15 day waiting period for hip and knee claims differntiated Healthy Paws from their competition. These factors made selecting Healthy Paws as my insurance company of choice a no-brainer.
Insurer: Healthy Paws
By: Dave