Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,440 total


March 23, 2020

Scam!

We were loyal customers for 5 years with a few small claims. The cost went up 38% this year. There is no option to cancel your policy online. We are sad to leave on this note, but no longer trust this company.

Insurer: Healthy Paws

By: Neal

Useful
March 23, 2020

Rosie's Glue Ear

So nice to feel that my little Rosie will be taken care of by the best Vets and we don't have to worry about what it will cost thank you trupanion

Insurer: Trupanion

By:

Useful
March 23, 2020

Great service I like to be able to call and speak to an advisor.

Great service, I like to be able to call and speak to an advisor. I also like how I can balance the monthly payment and coverage to make it work for our family.

Insurer: Trupanion Canada

By:

Useful
March 23, 2020

Kisses & Mom's experience with Trupanion

I did not have to worry about anything only my payment. It was still costly, but so much better than having to pay the whole thing. Thank you for your quick response and concern. I so appreciate it. There is one thing I couldn't understand about my cost though and maybe you could explain it to me. I understand that I had to pay the tax, exam and my deductible, but I don't understand the 10% before taxes. Thank you again for your swift reaction and kindness

Insurer: Trupanion Canada

By:

Useful
March 23, 2020

Trupanion is their for us Again !!

Once Again Trupanion proves they are a partner in keeping Dakota healthy. We can't say enough about how great this company has been over the years . We believe that Dakota At 11 years old is still with us today as a result of Trupanion support. Thanks

Insurer: Trupanion Canada

By:

Useful
March 23, 2020

Because I have a great policy that has covered almost everything I needed to be covered.

Because I have a great policy that has covered almost everything I needed to be covered. You may be a little higher in price than others but you have always paid what you said you would. Every time I have call Customer Care Reps that have all been friendly and helpful in answering any questions I have

Insurer: Trupanion

By:

Useful
March 23, 2020

I have had good service and Trupanion has paid for covered services in a timely manner.

I have had good service and Trupanion has paid for covered services in a timely manner. The premiums are getting quite a bit higher as my dog gets older but so far I believe it is worth the price.

Insurer: Trupanion

By:

Useful
March 23, 2020

Kind and helpful

Trupanion is 100 % reliable and always kind to us. That was so nice when our dog was so sick. I didn't worry that the cost would be an issue as we had great coverage. The cost was 90%covered and I received emails from Companion that expressed such concern and kindness. Very much appreciated their expressions of concerns and fast service.

Insurer: Trupanion

By:

Useful
March 23, 2020

Trupanion coverage is exceptional

We have been members for approximately 7 years and I cannot rate Trupanion highly enough. The efficient, prompt service we have received through the years has been exceptional. As owners of a dog with ongoing multiple health issues, I don't know what we would have done without Trupanion. They are clear and upfront about what they cover, their coverage and rates are fair and there are never any unexpected negative outcomes. Such a relief when dealing with a sick dog who is like a member of your family. Highly recommend anyone with a dog (or cat) to have Trupanion coverage.

Insurer: Trupanion

By:

Useful
March 22, 2020

Need alot of improvement

The cost of the insurance isnt bad. Getting the information in to make claims is difficult, putting information to male a claim is difficult. Getting correct information from customer service is difficult. This last claim went through fine. I was happy with the recent improvement in getting the claim processed. However, I am always worried the claim may not be covered.

Insurer: Embrace

By: Angela

Useful

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