Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,389 total
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I (mostly) love Truepanion
Overall I have been happy with Trupanion and appreciate the peace of mind it offers in ensuring my pet would be able to be treated in the event of a grave injury and illness. However, really frustrated that I was charged the $250 deductible for my recent claim even though it was for the same condition for which a claim was paid out back in 2018. The condition-based deductible was a major selling point for, so to see it not being enacted is very disapopinting.
Insurer: Trupanion Canada
By: Lori
I have only had this insurance for a short time and feel it's a bit expensive.
I have only had this insurance for a short time and feel it's a bit expensive. However, it beats the potential tens if thousands I would pay in vet fees if something happened to my dog. Serena was very helpful and really seemed to know the product well when I asked questions.
Insurer: Trupanion Canada
By: Eileen
Harper's mom
The experience itself is wonderful--my vet submits the invoice to Trupanion while I wait, and no more (usually) than 5 minutes later, the vet is reimbursed. I then only have to pay my 10% share. So easy and less hassle than paying the bill, submitting the claim, and waiting to be reimbursed. The only reason I didn't rate the experience a 10 is that not everyone wants to pay a monthly premium, and we do spend a fair amount annually on those. But for recurring skin and allergy issues, it's been more than worthwhile.
Insurer: Trupanion Canada
By: Kathy
I would recommend to someone who could afford the premium knowing that they may never use the insurance however it could avoid a catastrophe for a family member.
I would recommend to someone who could afford the premium knowing that they may never use the insurance, however, it could avoid a catastrophe for a family member. My dogs are my only family, thus very important to me.
Insurer: Trupanion Canada
By: Sandra
Trupanion is a true companion!
Excellent prompt hassle free service! It's been a very trying & stressful experience with my pup-Trupanion is a true companion-thx Peter
Insurer: Trupanion Canada
By: Peter
I have been so happy with Trupanion.
I have been so happy with Trupanion. You have helped with two dogs that had cancer and I have since signed up my two new dogs and cat. Payments are fast and fair and I recommend you to everyone asking about pet insurance on cancer facebook pages.
Insurer: Trupanion Canada
By: Jeanie
Katy was great.
Katy was great. I was considering changing but your product is better.
Insurer: Trupanion Canada
By: Sheryl
Trupanion has friendly staff.
Trupanion has friendly staff. I also like knowing my pets are insured. It is worth the price for peace of mind.
Insurer: Trupanion Canada
By: Stacey
Well Trupanion was recommended to me upon the addition of a new puppy three years ago.
Well Trupanion was recommended to me upon the addition of a new puppy three years ago. I never carried pet insurance before and for three years we have not had to use the insurance . Two years ago our Brussels Griffon, Gracie was diagnosed with a patella issue and it would require expensive surgery down the line. We have been saving our money for the day it comes, but it seems most of the surgery and after care is covered by Trupanion's pet insurance so we won't have to go into debt over it! I would say upon speaking to the woman on the line at Trupanion (Pamela) that I was immediately at east. She assured me she would help me be prepared upon the visit with the dog surgeon end of the month and have all my questions handled with Trupanion prior to the surgery. We also had some snafu's with the web site and getting my portal code to work. Pamela was patient and very calm when explaining they had many different ways they reach out to clients and that she would get me my paperwork by hook or by crook. SO Pamela handled getting me my pre-approval and my claims forms emailed to me instead of my own downloading since I could not access the web site. Anyway my experience so far with Trupanion is assuring and I feel confident that my financial needs will be met for Gracie's up coming surgery and that our financial percentage will be manageable and its a thrilling experience to feel comforted financially and emotionally with your pet's health.
Insurer: Trupanion Canada
By: Haynes
Without Trupanion our dog would have died because we wouldn't have been able to pay for her emergency treatment.
Without Trupanion, our dog would have died because we wouldn't have been able to pay for her emergency treatment.
Insurer: Trupanion Canada
By: margaret