Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,312 total
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Promo, professional service
Always very professional and prompt with processing claims. Well worth the monthly fee.
Insurer: Trupanion
By: Carol
I have never needed to use the insurance but all the humans I've spoken with were upbeat and helpful and understand my dog Charlie is 100% a family member.
I have never needed to use the insurance but all the humans I've spoken with were upbeat and helpful and understand my dog Charlie is 100% a family member. The price per month is not the cheapest but covers what I wanted.
Insurer: Trupanion
By: Sherry
Premiums keep going and coverage decreases.
Premiums keep going and coverage decreases. Plus the deductible is disproportionately high. However, the staff at Trupanion are wonderful. Always very helpful.
Insurer: Trupanion Canada
By: Brenda
My dog has allergy issues - found a good plan for her
I have two dogs, one with major allergies issues, and decided to look into pet insurance for all of her medical expenses. When I went to the Spot Pet Insurance website, I was surprised at how easy it was to use their quote tool and how quickly I got a quote. Their plans were solid and I decided on one that worked for my dog. Highly recommend!
Insurer: Spot
By: Stephanie
satisfied customer
I had my dog covered with Trupanion for his entire life, it gave me peace of mind to know that if an emergency happened he would be covered and I would not have to worry about cost of treatment.
Insurer: Trupanion
By: Chasce
The Jury Is Still Out
I am not sold on if this insurance thing is worth it. We will see. I would tell people that because so far it has not been anything but a waste of time to make claims. We will see. Nice people though.
Insurer: Trupanion
By: Karen
Very accommodating and extremely personable.
Very accommodating and extremely personable. Caring and understanding. I took a point off as it's a bit pricey but my sweet dog is worth it.
Insurer: Trupanion Canada
By: Leslie
Frustrated, long time client.
I've only attempted to claim approx 3 times. The deductible for every hair on my dog is disappointing and frustrating. This was not clearly explained 10 years ago. I would not recommend you, and the vet who did recommend you, no longer shares that opinion. I shared the deductibles with them and they weren't impressed either.
Insurer: Trupanion Canada
By: Kathy
PetsBest is a lifesaver for my cat, Nala, I couldn't treat her illness without this insurance...
Pets Best insurance is literally a lifesaver for my cat Nala. She has been sick with a chronic condition for a year and a half, and has required multiple vet visits, testing when she got complications, and numerous medications, both ongoing for maintenance and others when the condition flares up again. One medication in particular is so expensive, I could never afford it on my own. Pets Best not only pays me back 90% of what I pay to my vet for all these sick visits/treatments, they pay me back so quickly and reliably that I can usually use the money to pay for Nala's next round of medicine! I could never have helped my sweet girl feel better without Pets Best, I really feel they are with me at the vet's office saying, "Don't worry. We've got this!" as I deal with how I'm going to pay for Nala's vet costs. I cannot express how important this has been to our family, knowing we have the security of not having to weigh treating Nala against paying our bills. I honestly don't know why anyone would NOT have pet insurance! But other insurers I'd been with in the past had complicated claims processes or questioned everything so many times that I'd give up and leave money on the table because it was just too time-consuming to deal with it. Pets Best is different, they make the claim submission process so easy! It's all online and crystal clear (or you can do it by mail also, for me online is easier). The only things I need are the vet diagnosis on the claim form and my receipt as paid that gets sent to the Pets Best claims department. If there is ever a question about coverage or details they reach out to me immediately to let me know what my vet may need to explain to them -- but that has only happened maybe twice in over twenty claims they have paid for in the past 18 months. I know this is going to sound over-the-top but I just can't say enough good things about this company. I think when it comes to the health of your animal companions, there is just no way of thanking a company like this for just being who they are.
Insurer: Pets Best
By: Pamela
Reliable insurance
I would like Trupanion to look into covering some percentage if not the 90/10 coverage for pre existing conditions . It's not in our control that some pets develop some issues at an early stage and then any treatment for those issues are not covered at all because they are pre existing .
Insurer: Trupanion
By: Vidhya