Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,312 total


January 18, 2020

First reimbursement

Took a long time to get first reimbursement. And it's a large monthly cost. But I'm going to continue to try it. Customer service by phone was awesome!

Insurer: Trupanion

By: Lindy

Useful
January 18, 2020

Very positive experience with Trupanion!

I had to file our first claim with Trupanion for our 9 mo. old puppy who had a stay in the ICU over the holidays. It was extremely easy to file the claim online and Trupanion took care of contacting the hospital for all of the records regarding our pups stay. They were prompt in paying the claim :))

Insurer: Trupanion

By: Tania

Useful
January 18, 2020

a surprise

the only downside was an increase in my premium immediately after I filled a claim which I think is wrong because I've paid for 7 years WITHOUT filing anything, so that kind of soured me.

Insurer: Trupanion

By: Claudia

Useful
January 18, 2020

Insurance is expensive and we would only recommend it to someone with a pet prone to medical issues.

Insurance is expensive and we would only recommend it to someone with a pet prone to medical issues.

Insurer: Trupanion

By: Michael

Useful
January 18, 2020

Costs Covered

Trupanion covered the majority of my cost of the claim. I am highly pleased with this coverage.

Insurer: Trupanion

By: Elizabeth

Useful
January 18, 2020

Dependable without question

Trupanion has always been there when our pet was in a tough situation. We have depended on them and they have come through without question.

Insurer: Trupanion

By: James

Useful
January 18, 2020

Fast reimbursement!

We love Trupanion. Our vet submits the claim and the money goes directly to our bank account!

Insurer: Trupanion

By: Sue

Useful
January 18, 2020

Very quick response from Trupanion

I have been fortunate to have my very favorite four legged girl with me for 9 years now and thankfully she is healthy. Discovered a lump on her nose and decided it was best to remove it to be safe. Filed my claim and received a partial reimbursement check a week later. Although it's not cheap, I feel much better knowing it's there for her.

Insurer: Trupanion

By: Angela

Useful
Verified January 17, 2020

Wonderful, handled very well and quickly processed.

Thank you for your wonderful service. Thanks to you, Mika's needs are alot more affordable as vet costs can be very expensive. Thank you for being there for Mika and me.

Insurer: Trupanion

By: Brian

Useful
January 17, 2020

Stephanie was terrific!

Stephanie was terrific! I am dismayed that Trupanion has become VERY expensive. Every year the rates are increased. This year they went up over 20%. Using my zip code to make the rates in very unfair. I also would want to pay in full for the year and not every month

Insurer: Trupanion

By: Kathy

Useful

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