Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,312 total


February 25, 2020

I'll never be without pet insurance again!

FIGO Pet Insurance has been a lifesaver, not only for me but for my dog. I purchased pet insurance for my two dogs when they were nine years old. Since then, my now 11.5-year-old Border Collie mix named Bradley has been treated twice for a myxosarcoma on his left stifle. FIGO covered it all (less my deductible, of course). Not only did FIGO cover all eligible expenses, but my claim was processed within two days, and reimbursement was in my checking account two days afterward. This happened both times. Now that's service! Molly, my other 11.5-year-old Chow Chow mix, needed stem cell therapy for arthritis in her left hip. That was covered, too. Even though my premiums have increased because of the age of the dogs and my coverage type, I'm grateful to have the insurance. When it's time to be blessed with another set of pups, they no doubt will be enrolled from day one. I recommend FIGO to everyone I know with pets! Thank you, FIGO!

Insurer: Figo

By: Karen

Useful
February 25, 2020

Trupanion is always fast couldn't ask for a better insurance.

Trupanion is always fast couldn't ask for a better insurance. If only my insurance was this good!

Insurer: Trupanion

By: Jill

Useful
February 25, 2020

Great service.

Great service. Everyone should have pet insurance..It's a life saver.

Insurer: Trupanion Canada

By:

Useful
February 25, 2020

Dog had ear infection as young puppy.

Dog had ear infection as young puppy. Now almost two years old and had skin rash and full body itching. Two completely unrelated medical conditions. Claim was denied because you are telling me somehow an ear infection is a pre-existing condition for skin rash and itching 18 months later. Obviously, Trupanion does it's best not to cover any possible pet medical bills. The total was under my deductible, but if treatment does not work I may go over deductible and need to have this covered, otherwise why am I sending you money each month? I guess I should have listened to your bad reviews online about fighting to get things covered. John Lessnau

Insurer: Trupanion

By: John

Useful
February 25, 2020

Great service, policy questions remain

The reps I spoke to were friendly and courteous. I was impressed with how quickly and easliy the claim process was from start to finish. I was really surprised to find our deductible had been applied to this claim as it was the second time this accident has occurred with our dog. During the previous claim process I was told "..if this ever happens again your deductible has already been met". I alos was not aware that itis 90% coverage, admitedly my misunderstanding but still I do not feel that was not made clear. This has made me question if a yearly deductible rather than lifetime deductible per condition (and "events" not included) woud be more cost effective.

Insurer: Trupanion

By: Jacqueline

Useful
February 25, 2020

SMS

The speed in which you refund the money I put out for my dog's prescription is very quick.

Insurer: Trupanion

By: Sally

Useful
February 24, 2020

Best Decision Ever

We have had Bailey, our mini schnauzer, for 11 years. We got him as a puppy from a reputable breeder. From day one, we knew that we wanted to get pet insurance for Bailey, we viewed this as part of being responsible owners. The first 4 years of his life, Bailey was fine, he was a healthy and active dog. In the summer of 2013, Bailey had his first pancreatitis attack. And that was the beginning of his health issues. A few years ago, he was also diagnosed with Cushing. Between his pancreatitis and cushing, he has to have many vet visits, some ER visits and is on 4 different medications daily to keep him in check. This is where Healthy Paws comes in, we are so grateful that we got pet insurance for Bailey. With Healthy Paws, the claims submission process is so easy and the reimbursement check comes through the mail quickly. As the pet owner, I've always make sure that I submit all supporting docs when filing a claim. Healthy Paws has never let me down, from all of Bailey's vet visits to his daily medications, Healthy Paws allows me to provide Bailey with the best care I can give him. I always recommend Healthy Paws to any pet owners, it is the best decisions we have made!

Insurer: Healthy Paws

By: Jacintha

Useful
February 24, 2020

The Best decision I made on choosing Nationwide for my dog's insurance

I love the straight forward, easy to do paperwork and clear insurance procedures for my dog. I wish my car/home insurance were just like this. We love Nationwide pet insurance & have been using it for over 3 years. We appreciate it all.

Insurer: Nationwide

By: Faranak

Useful
February 24, 2020

Excellent coverage and excellent service.

Very good coverage and quick claims processing. Highly recommend this coverage.

Insurer: Nationwide

By: Jay

Useful
February 24, 2020

One of the best benefits offered!

I enrolled in the pet insurance 3 years ago and am so thankful. So worth it. It covers some of the preventive vaccinations and medications to a certain dollar limit. And for my dog, she had broken a tooth last year (dental not covered) but since it became infected they covered a large portion which more than paid for my annual premium. And VitusVet is an awesome way to submit claims, and I have all reimbursements direct deposited to my account. Submitting a claim through VitusVet takes about 2 minutes. Also I noticed an improvement in response time to claims, in the last six months I received claims response information in about a week to 10 days. And bottom line, Nationwide helps to ensure that my puppy is able to get the care she needs and is happy and healthy.

Insurer: Nationwide

By: Margaret

Useful

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