Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,428 total
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A Very Happy Customer!
Trupanion is absolutely amazing! I am a 55 year old woman and have my first dog ever. My husband and I adopted him when he was two. The first years of having him we did not have insurance for him. Later a friend mentioned it would be a good idea and told us about Trupanion. Trupanion has been so helpful with everything! The turn around for the reimbursement has been great and they really honor their word with the support they give! I would recommend everyone with a pet consider their coverage. It has already paid for itself! Thank you Trupanion for all that you have done for our boys continued health! Sincerely, Suzy
Insurer: Trupanion
By: Suzy
Full Payment - No Cover
I was disillusioned with the previously unmentioned waiting periods. I understand the need for the waiting time, however it would be more equitable if there was a rebate process for the waiting period/s that would apply after they have been served. I feel like I'm paying for insurance and there is no coverage as a result. I'm surprised this is something I have to mention as it would be a valuable marketing tool for you.
Insurer: Trupanion
By: Christopher
The customer service is beyond any other company I deal with.
The customer service is beyond any other company I deal with. Every single person I talk to at Trupanion is thoughtful, professional and relatable. The coverage is adjustable to your own financial status and is completely worth it. We love Trupanion! Customers for life.
Insurer: Trupanion
By: Jenny
The rate paid vs what ends up being covered/reimbursed .
The rate paid vs what ends up being covered/reimbursed ... I wish I had shopped around more. Customer service is good, but the items denied or excluded make this brand one that I would hesitate to use again.
Insurer: Trupanion
By:
The only thing that holds me back from a 10 is how much it goes up each and every year.
The only thing that holds me back from a 10 is how much it goes up each and every year...we started paying $19 a month I now pay $47.51 which goes up again next monthand this is with a $250 deductible
Insurer: Trupanion Canada
By: Darlene
Healthy Paws has saved my pets and my pockets!
I chose Healthy Paws pet insurance after a lot of research into what would be best for my pets health and my bank account. Healthy Paws allows my pets to get the best medical care available to them without breaking the bank. I highly recommend Healthy Paws to anyone looking for a high-quality and caring Pet Insurance option.
Insurer: Healthy Paws
By: Meghan
Very Reliable and My Dogs Love Them!
I think Trupanion has been a reasonable pet insurance investment for the health of my dogs. Whenever a claim has been filed (easily on their website), Trupanion is quick to evaluate, respond and reimburse. They've been a "saving grace" with active dogs! Thank you!
Insurer: Trupanion
By: Robert
I have had Trupanion insurance for over 6 years paying the monthly premium which increases every year without complaint.
I have had Trupanion insurance for over 6 years, paying the monthly premium, which increases every year, without complaint. I submitted my first claim two weeks ago and summarily told that Trupanion would pay $0 of the claim. They said that it was a preexisting condition, a puppy heart murmur that my dog grew out of, as predicted by my Veterinarian. She has never had a diagnosis of a murmur since her first and she has wellness checkups annually. She had xrays done that I presume was reviewed, there was no sign of heart disease and what the diagnosis was is Ehrlichia NOT heart disease. My Veterinarian is on vacation for a week, when she's back we will contest the ridiculous claim denial.
Insurer: Trupanion
By: Connie
Trupanion Fan
I love Trupanion!!! We have been with Trupanion for almost 10 years and the service has always been top-notch!!! The claims are always expedited with ease and speed! Thank you Trupanion for taking such great care of Samuel and I!!!! :)
Insurer: Trupanion
By: Jenni
Pleasantly surprised at quality coverage
Trupanion covered our puppy's emergency quarantine and care for parvo after having her only 10 days. They covered more than 3/4 of her $5000 bill since then they have covered some other claims as they advertise and have done so without any hassle. If only my own health care coverage went so smooth. Thank you
Insurer: Trupanion
By: Chris