Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,312 total


March 18, 2020

Pet Owner

Been a member of Trupanion almost a year and not one claim has been accepted. I canceled my policy!

Insurer: Trupanion

By:

Useful
March 18, 2020

Disappointed in the service provided.

Disappointed in the service provided. They did not fully explain the payment plan and how it would change my ability to report past medical costs with a now much higher deductible and I was no longer able to lower it back as soon as she changed it. It also makes no sense to charge me for the previous month at the end of the month when the cost is the same every month and I thought I would have the ability until the next pay date (4/16) to get money back for things I've paid for in the past at the lower deductible rate Since I've been paying a lot of money each month for a long time to be at that lower deductible rate and this was very poor customer service. I'm thinking about switching to a different pet insurance company because of that phone call. She honestly did not seem to understand my questions nor did she acknowledge my clear frustration when I said that I would obviously have wanted to report my past medical costs at the lower deductible rate. I'm not an insurnace expert but she made me feel even more incompetent when she essentially tricked me into signing up for a higher deductible before I could get money back at the lower deductible rate which i have paid for many months and always on time. What a way to treat a loyal customer. I have paid over $600 for a service I was not even able to use and I feel like I was tricked into agreeing to pay less monthly and no longer being able to use the lower rate I had thought i would still be able to use for my past bills.

Insurer: Trupanion

By:

Useful
March 18, 2020

READ YOUR POLUCY VERY VERY CAREFULLY

Feel paying all this time for premiums do not equate what is covered. Would have been smarter for me to bank a fund with interest over the past 7 years . Now that my dog needs medical tests besides deductible there are more restrictions on what is covered.

Insurer: Trupanion

By:

Useful
March 18, 2020

Great philosophy of pet care Flexible premium plans Best coverage available 24/7 helpful customer service Direct pay with participating vets They go the extra mile for you and your pets.

Great philosophy of pet care Flexible premium plans Best coverage available 24/7 helpful customer service Direct pay with participating vets They go the extra mile for you and your pets. Don't hesitate to insure your pet's health and your peace of mind with Trupanion

Insurer: Trupanion

By:

Useful
March 18, 2020

Thank God for Trupanion.

Thank God for Trupanion. I don't ever want to be in a position to not do everything I can for my beloved dogs due to finances. This is so worth it ??

Insurer: Trupanion

By:

Useful
March 18, 2020

The product has increased in price must greater and faster than I was told it would.

The product has increased in price must greater and faster than I was told it would.

Insurer: Trupanion

By:

Useful
March 18, 2020

Win, Win, Win!

Trupanion Pet Insurance is like hitting the trifecta, it is a win for the pet, pet parent and all of the dedicated veterinary professionals involved in the triangle of care. Trupanion's easy claim processing, direct pay, and unlimited payouts make it superior to its competition.

Insurer: Trupanion

By:

Useful
March 17, 2020

Wonderful

I have had several wonderful experiences with nationwide as my insurance carrier for my dog. They are very quick, efficient and fair. Their staff is always friendly and helpful. Very easy to use and definitely worth the cost

Insurer: Nationwide

By: Courtney

Useful
March 17, 2020

Terrific insurance plan.

Nationwide really came through for us. We are very satisfied keep up the good work.

Insurer: Nationwide

By: Jesse

Useful
March 17, 2020

I tell everyone about Nationwide for Pets

We are so grateful for Nationwide for our pets care. He was a rescue and it took a while to figure out his health needs mostly related to allergies. Now we have him figured out and he's doing great. Thank you Nationwide! This is our 3rd pet in a row to use your insurance for our pets.

Insurer: Nationwide

By: Linda

Useful

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