Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,312 total


March 24, 2020

You all are really good at finding ways to not pay anything for our dog's health expenses.

You all are really good at finding ways to not pay anything for our dog's health expenses. You don't really provide any value. If we had set aside all of the premiums in a savings account we would have been better off. I think your service borders on being a scam, but because you have your fine print you can get away with not paying. Once my dog dies, I will cease doing business with you all. We had a similar experience with another insurance company and were hoping it would be different with you guys. It's just more of the same.

Insurer: Trupanion

By:

Useful
March 24, 2020

Monthly premium is too high and I do not like the fact of a $250 deductible on each new illness even if it is lifetime.

Monthly premium is too high and I do not like the fact of a $250 deductible on each new illness even if it is lifetime.

Insurer: Trupanion

By:

Useful
March 23, 2020

Great Coverage: Happy Pet!

Nationwide Pet Insurance is great! Coverage is reasonable, and quick to reimburse my claim. My dog is always healthy and happy! Thank you for standing by my dog and I.

Insurer: Nationwide

By: Lori

Useful
March 23, 2020

Scam!

We were loyal customers for 5 years with a few small claims. The cost went up 38% this year. There is no option to cancel your policy online. We are sad to leave on this note, but no longer trust this company.

Insurer: Healthy Paws

By: Neal

Useful
March 23, 2020

Rosie's Glue Ear

So nice to feel that my little Rosie will be taken care of by the best Vets and we don't have to worry about what it will cost thank you trupanion

Insurer: Trupanion

By:

Useful
March 23, 2020

Great service I like to be able to call and speak to an advisor.

Great service, I like to be able to call and speak to an advisor. I also like how I can balance the monthly payment and coverage to make it work for our family.

Insurer: Trupanion Canada

By:

Useful
March 23, 2020

Kisses & Mom's experience with Trupanion

I did not have to worry about anything only my payment. It was still costly, but so much better than having to pay the whole thing. Thank you for your quick response and concern. I so appreciate it. There is one thing I couldn't understand about my cost though and maybe you could explain it to me. I understand that I had to pay the tax, exam and my deductible, but I don't understand the 10% before taxes. Thank you again for your swift reaction and kindness

Insurer: Trupanion Canada

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Useful
March 23, 2020

Trupanion is their for us Again !!

Once Again Trupanion proves they are a partner in keeping Dakota healthy. We can't say enough about how great this company has been over the years . We believe that Dakota At 11 years old is still with us today as a result of Trupanion support. Thanks

Insurer: Trupanion Canada

By:

Useful
March 23, 2020

Because I have a great policy that has covered almost everything I needed to be covered.

Because I have a great policy that has covered almost everything I needed to be covered. You may be a little higher in price than others but you have always paid what you said you would. Every time I have call Customer Care Reps that have all been friendly and helpful in answering any questions I have

Insurer: Trupanion

By:

Useful
March 23, 2020

I have had good service and Trupanion has paid for covered services in a timely manner.

I have had good service and Trupanion has paid for covered services in a timely manner. The premiums are getting quite a bit higher as my dog gets older but so far I believe it is worth the price.

Insurer: Trupanion

By:

Useful

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