Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,312 total


March 25, 2020

Easy Peasy

Just a few clicks and a snap on the app and BOOM, claim submitted. Reimbursement time is fast as well.

Insurer: Nationwide

By: Brian

Useful
March 25, 2020

Very good service & coverage!!

Very good service!! Little Bit requires Proin 25 mg 3 times a day for incontinence!! Insurance covers after $100 deductible!!

Insurer: Nationwide

By: Sandra

Useful
March 25, 2020

Love Embrace Customer Service

Love Embrace Pet Insurance Customer Service, Pricing and ease of submitting a claim. When my wonderful Sherlock passed away, Embraced prorated and refunded his month premium payment without me having to ask. They also sent a very heartfelt condolences card. They made dealing with his final bills very easy at a time I needed it most. Thank you.

Insurer: Embrace

By: Trisha

Useful
March 25, 2020

30-40% year over year premium price increases is outrageous and wouldn't recommend to any of my pet owner friends.

30-40% year over year premium price increases is outrageous and wouldn't recommend to any of my pet owner friends.

Insurer: Trupanion

By: GIUSEPPE

Useful
March 25, 2020

Agents are more helpfulwarm friendly and caring.

Agents are more helpful,warm ,friendly and caring. The monthly rate is based on the pet's original age when you first purchase the policy.

Insurer: Trupanion

By: John

Useful
March 25, 2020

Alan the customer service rep I chatted with today was very helpful and was able to extend my payment after my wife was laid off due to COVID-19.

Alan, the customer service rep I chatted with today, was very helpful and was able to extend my payment after my wife was laid off due to COVID-19. I could tell from his answers that they weren't pre-written answers, but he truly cared about me as a customer and wanted to make sure my family was taken care of and that we stayed healthy during these troubling times. I've never had an issue with Trupanion in the first place, but this is the first time I've had to reach out to their customer service. I can't recommend them enough, especially compared to other companies in different industries that give so little in terms of customer service.

Insurer: Trupanion

By:

Useful
March 25, 2020

Very easy and pleasant process

It was a very easy and pleasant process to enroll my doggie Connor in Spot Pet Insurance. As soon as a claim in processed I will be able to review further.

Insurer: Spot

By: Irma

Useful
March 25, 2020

Easy to contact.

Easy to contact. Very responsive customer service. Fair prices for a very good policy and Peace of mind.

Insurer: Trupanion

By: Janice

Useful
March 25, 2020

Still Awesome

Trupanion continues to be the best investment, especially for our oldest Gracie. Direct billing through our vet makes it so I literally don't do anything but care for her.

Insurer: Trupanion

By: Angela

Useful
March 25, 2020

You guys are literally the best!

You guys are literally the best! Getting Trupanion when we got our puppy was the best decision we could've made. Thank you!!!

Insurer: Trupanion

By: Janna

Useful

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